Melissa Gomez
Brownwood
Summary
Passionate Juvenile Probation Officer with 15 years of experience dedicated to guiding youth through rehabilitation and ensuring compliance with court orders. Expertise in case management, community outreach, and crisis intervention. Empower at-risk youth to make constructive choices. Committed to building strong relationships with families and community resources to foster lasting positive change.
Proven criminal justice professional with strong expertise in juvenile rehabilitation and case management. Known for effective team collaboration and delivering results in dynamic environments. Skilled in risk assessment, counseling, and crisis intervention, with focus on positive outcomes and compliance with legal standards. Highly adaptable and reliable, ensuring seamless support and guidance to at-risk youth.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Juvenile Probation Officer
Brown County Juvenile Probation Department
07.2010 - Current
- Supervise youth in compliance with court orders, ensuring adherence to rehabilitation programs.
- Maintain detailed case files and electronic records to support effective case management.
- Develop and monitor individual service plans tailored to youth’s needs and court requirements.
- Respond to client and family inquires resolving issues and providing essential information.
- Conduct NOBLE assessments to access risk levels of client to determine what services to offer them and their family.
- Conduct initial and subsequent interviews with youth to assist in sentencing, explain conditions of probation and assist clients in meeting terms of probation
- Document client behavior for use within the juvenile justice system
- Attend CRCG (Community Resource Coordination Groups) monthly meetings to collaborate with other agencies within the community to help refer the child and their family to appropriate services.
- Community outreach and crisis intervention
- Assist TJJD with audits for various areas of the juvenile probation department.
- Data Coordinator with oversight of all data entries and audits.
Juvenile Detention Officer
Brown County Juvenile Probation Department
07.2000 - 07.2025
- Maintain security and safety of juveniles in a correctional setting
- Maintain detention records
- Conduct detention intakes, visitation, and release
- Provide on the job training to new Juvenile Detention Officer
- Prepare for all State monitoring visits
- Maintain personnel and training files
- Scheduling
- Complete detention officer evaluations
- Take appropriate corrective action when needed
- Developed a Suicide Prevention Plan and Work Stoppage Policy
Data Coordinator/Secretary
07.2000 - 07.2010
- Handle all data entry into JCMS database
- Responsible for ordering office supplies
- Reconcile bank balances
- Answer phone calls; determine nature of calls and direct callers to appropriate staff
- Purchase Orders
Cashier/Customer Service Manager
Wal-Mart
05.1994 - 06.2000
- Handle all cash and credit card transaction
- Balance cash drawer at close of shift
- Managed cashier lunches and break schedules
- Assisted cashiers with any customer issues and handled customer complaints
Education
B.A. - Criminal Justice
Howard Payne University
05.2010
Skills
- Mental health awareness
- Individualized service planning
- Community resource coordination
- Professional boundaries
Affiliations
Texas Probation Association, 8/2025
Certification
- Certified Juvenile Probation Officer, TJJD
Timeline
Juvenile Probation Officer
Brown County Juvenile Probation Department
07.2010 - Current
Juvenile Detention Officer
Brown County Juvenile Probation Department
07.2000 - 07.2025
Data Coordinator/Secretary
07.2000 - 07.2010
Cashier/Customer Service Manager
Wal-Mart
05.1994 - 06.2000
B.A. - Criminal Justice
Howard Payne University
Awards
Outstanding Student in Criminal Justice, 2010, Dean’s List Fall 2006, Fall 2009, President’s List, Spring 2007, Spring 2008, Fall 2008, Spring 2009, Spring 2010
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