Melissa Gore
Law Office of Elainie Honjas
San Jose,CA
34
years of professional experience
To find a position in a company which allows one to learn, offers upward mobility and provides benefits and financial stability as well as bringing 30 years of customer service excellence in high volume environments
Work History
Legal Assistant
5 Years 8 Months- Prepared legal documents, ensuring compliance with court rules and regulations.
- Managed client communications, fostering strong relationships and addressing inquiries promptly.
- Implemented electronic filing systems, enhancing document retrieval speed and accuracy.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Printing Specialist Management
15 Years 8 Months- Responsible for Open/close store, Bank Transactions, Inventory Control, Personalization Printing Specialist, Customer service excellence, product knowledge and Event planning. Employee training/ and set up of recent studio additions in new locations. Maintaining the day to day store integrity, Planograms and resets of merchandise.
4 Years 4 Months
- Started as Fright Manager and moved my way to the front of the house, as a Customer Service Manager, in charge of all Returns and running the front and all cashiers. Maintaining quick and speedy lines, Inventory control, Loss Prevention, Cashier training, closing responsibilities
1 Year 10 Months
- Inbound Customer Service Representative, handling in bound customer service sales and concern calls. Collaborative working with peers to better enhanced sales and communications for local and out of state callers. Team building activity coordinator as well as navigating lines to responsible parties
4 Years 9 Months
- Assistant Manager Responsibilities, working flexible hours when needed. Ordering freight and working with vendors on a day to day basis. Oversee fuel and mini mart operations, administrative duties. Customer service concerns or questions, shift changes, handling questions regarding prices and special promotions
Skills
Fast learner
Scheduling/Planning
Microsoft office
File organization
Email responding and billing
Creativity
Timeline
Legal Assistant
Law Office of Elainie Honjas
10.2019 - 06.2025Read More
Printing Specialist Management
PARTY CITY
05.2002 - 01.2018Read More
Ross Stores Inc.
01.1998 - 05.2002Read More
MCI
02.1996 - 12.1997Read More
Chevron INC.
04.1991 - 01.1996Read More