Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Gray

Madrid,IA

Summary

Experienced Accounting and Office Manager with over 10 years of experience in the Roofing Industry. Previous experience in Commercial and Farm Insurance. Excellent at researching procedures and problem solving.

Overview

21
21
years of professional experience

Work History

Office Manager

Excalibur Roofing
05.2013 - Current
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Scheduled all in coming estimates appointments and installations
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Utilized QuickBooks and Acculynx software to manage all customers, accounts payable, accounts receivables, and payroll
  • Updated accounting ledgers and journals to balance statements and maintain consistent records.

Sr. Business Analyst

Nationwide Insurance
07.2002 - 09.2012
  • Provided and wrote detailed online instructions for commercial lines processing
  • Assisted with training and new system implementations
  • Supervised over 20 employees. Tracked performance and prepared reviews

Education

Bachelor of Science - Accounting

Upper Iowa University
Fayette, IA
05.2009

Skills

  • Organizational skills
  • Payroll and budgeting
  • Expense reporting
  • Account Reconciliation
  • Bookkeeping
  • Scheduling
  • Excellent multi-tasking

Timeline

Office Manager

Excalibur Roofing
05.2013 - Current

Sr. Business Analyst

Nationwide Insurance
07.2002 - 09.2012

Bachelor of Science - Accounting

Upper Iowa University

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Melissa Gray