Ali Hadley
Des Moines,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Lead Bartender
the pelican post bar and grille
Clive, Iowa
02.2024 - Current
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
Bartender
sudsuckers
DesMoines, Iowa
11.2016 - 02.2024
Server Bartender
okoboji south
Des Moines, IA
04.2012 - 10.2016
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Lead Server
Okoboji Bar And Grill
Pleasanthill, Iowa
02.2005 - 03.2012
- Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
- Processed guest checks using POS system accurately.
- Answered phone calls from customers regarding reservations or inquiries about menu items.
Education
Some College (No Degree) - dance instructor
Loras College
Dubuque, IASkills
- Employee Coaching
- Health codes compliance
- Proficient in mixology
- Menu Memorization
- Suggestive Selling
- Food Running
- Cocktail list development
- Bar Equipment Maintenance
- Cleanliness standards
- Identification verification
Timeline
Lead Bartender
the pelican post bar and grille
02.2024 - Current
Bartender
sudsuckers
11.2016 - 02.2024
Server Bartender
okoboji south
04.2012 - 10.2016
Lead Server
Okoboji Bar And Grill
02.2005 - 03.2012
Some College (No Degree) - dance instructor
Loras College