Joseph Helm
Phoenix,AZ
Summary
Looking to grow in a new environment whilst contributing to the success of the space.
Overview
2
2
years of professional experience
Work History
Lead Bartender
Carcara, Sheraton Downtown Phoenix
10.2024 - Current
- Worked closely with restaurant management regarding menu changes for spirits and cocktails alike.
- Provide dinner and beverage service to high volume restaurant guests.
- Suggest beverages as well as food based on guests personal taste through interaction.
- Ensure bar is stocked daily by ordering liquor, garnishes, wine, and beer daily
- Present cocktails for menu consideration.
- Handle a cash bank for the hotel.
Bartender — Department: Fine Dining
Angel Oak and San Setto at The Ritz Carlton Bacara, Santa Barbara
04.2023 - 09.2024
- Bartended for and Served guests in a fine dining restaurant emphasizing fresh ingredients.
- Prepared specialty syrups, specialty cocktail batches, milk washes and fat washes, as well as liquor infusions.
- Worked with American Oak barrels to add character to classic cocktails.
- Ran service well that served two separate restaurants with two separate cocktail and food (steakhouse and sushi) menus, and separate wine/sake lists.
- Worked closely alongside hotel mixologist throughout menu changes and crafting of signature cocktails.
- Managed monthly inventory of liquor, cordials, beer, barreled cocktails, and non-alcoholics.
- Performed nightly requisitions to ensure the bar was stocked for the next day of service.
- Delivered attentive service to an upscale clientele.
- Extensive experience with MICROS
Education
Bachelor’s Degree - Political Science
Westmont College
Santa Barbara, CASkills
- Proficient in mixology
- Extensive wine knowledge
- Wine presentation knowledge
- Time management
- Professionalism in all actions
- Take charge in delegating tasks for bar operations
- Preparing garnishes
- Health codes compliance
- Superior customer service
- Menu development
- Employee coaching
- Supply ordering
- Cocktail list development
- Upsell spirits and wine
- Excellent team player
- TIPS certified
- Accommodate difficult guests’ needs
- Skilled in pacing dining experience
Timeline
Lead Bartender
Carcara, Sheraton Downtown Phoenix
10.2024 - Current
Bartender — Department: Fine Dining
Angel Oak and San Setto at The Ritz Carlton Bacara, Santa Barbara
04.2023 - 09.2024
Bachelor’s Degree - Political Science
Westmont College