Melissa Hall
Payette
Summary
Adept at identifying and fulfilling customer financial needs at ICCU, I leveraged customer service and time management skills to enhance digital banking experiences. As a Licensed Massage Therapist, I developed personalized treatment plans, mastering patient assessment and advanced therapeutic techniques, significantly improving client health outcomes.
Overview
3
3
years of professional experience
Work History
Bank Teller
ICCU
Fruitland
02.2024 - 02.2025
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Assisted customers with basic technical issues related to digital banking platforms.
Licensed Massage Therapist
Self Employed
Payette
08.2023 - 02.2024
- Maintained updated knowledge through continuing education and advanced training.
- Performed deep tissue massage, Swedish massage, sports massage, reflexology, aromatherapy, hot stone therapy and other modalities as needed.
- Maintained safe working environment that adhered to all applicable laws and regulations governing the practice of clinical massage therapy.
Licensed Massage Therapist
Neuveau Salon and Spa
Chubbuck
08.2022 - 08.2023
- Developed personalized treatment plans for clients to address specific health issues, including muscle pain and stress reduction.
- Performed a variety of massage modalities, including Swedish, deep tissue, and sports massage, to address client health concerns.
- Utilized hot stone therapy and hydrotherapy techniques as part of treatment plans to enhance relaxation and pain relief.
- Stocked treatment space with linens, supplies and sterilized instruments.
Education
License - EMT
Idaho Medical Academy
Boise, ID12-2024
License - Massage Therapy
Rexburg College of Massage Therapy
Rexburg, ID04-2021
Skills
- Patient assessment
- Life support techniques
- Client communication
- Customer service
- Time management
- Emergency response
Timeline
Bank Teller
ICCU
02.2024 - 02.2025
Licensed Massage Therapist
Self Employed
08.2023 - 02.2024
Licensed Massage Therapist
Neuveau Salon and Spa
08.2022 - 08.2023
License - EMT
Idaho Medical Academy
License - Massage Therapy
Rexburg College of Massage Therapy
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