Melissa Hall
Los Angeles,California
Overview
22
22
years of professional experience
Work History
Admissions Counselor/Coordinator
UNIVERSITY of SOUTHERN CALIFORNIA
Los Angeles, California
10.2024 - 06.2025
- Presented powerpoint information sessions and admitted student advising sessions
- Utilized Salesforce as CRM for prospective students and applicants
- Utilized WebAdmit to evaluate and score application reads
- Prepared application reports
- Provided customer service via email, phone and in-person meetings
- Assisted in development of application scoring rubrics
Executive Assistant
CITY of BEVERLY HILLS
Beverly Hills, California
04.2024 - 08.2024
- Provided customer service to residents and visitors via phone and email
- Maintained calendar and schedules for meetings and community events
- Prepared weekly Excel reports for Office Manager
- Assigned resident cases to all city office departments
- Processed payables for City Manager, Assistant Manager and Office Manager expense accounts
Administrative Assistant
UNIVERSITY of SOUTHERN CALIFORNIA
Los Angeles, California
03.2023 - 01.2024
- Managed office intake
- Prepared daily briefings for President and executive staff
- Liaison for students and parents to various campus departments, offices and university associations
- Demonstrated commitment to confidentiality and provided individualized customer service to callers and guests
Admissions Associate
UNIVERSITY of SOUTHERN CALIFORNIA
Los Angeles, California
11.2022 - 02.2023
- Processed high volume undergraduate and graduate applications
- Evaluated academic transcripts and English Proficiency Exam scores
Office Manager
SKIP 2 MY LOOP PUBLISHING
Los Angeles, California
08.2014 - 07.2022
- Managed business operations for Skip 2 My Loop and all subsidiaries including GIANT Comix
- Responsible for managing office operations and supporting business outreach, and development for publishing startup
- Managed all capital lease obligations, maintained corporate credit card
Admissions Counselor
ANTIOCH UNIVERSITY
Los Angeles, California
10.2004 - 07.2014
- Responsible for providing information and assistance to potential students via email, phone and counseling meetings
- Managed undergraduate and graduate application files through the entire admissions process while maintaining timely communication with each applicant
- Recorded data and tracking of applications in Datatel, FileMaker Pro and Excel.
- Evaluated academic transcripts and calculated potential number of transferable units and prepared reports for potential students
- Served as interim recruiter and co-admissions director: attended college fairs, meetings and events representing the university
Counselor
LOS ANGELES UNIFIED SCHOOL DISTRICT
Los Angeles, California
08.2003 - 08.2004
- Responsible for providing social/emotional counseling and academic advisement to students
- Advocated for high academic achievement and social development for all students
- Provided consultation and intervention strategies/mediations
- Collaborated with dean, teachers and parents and therapists in order to meet objectives set for students
- Facilitated regular group counseling sessions for underachieving students
Education
Bachelor of Arts - Psychology
University of Southern California
Los Angeles, CAMaster of Arts - Education: Counseling Specialization
California State University, Dominguez Hills
Professional Clear Pupil Personnel Services Credential - authorizing School Counseling
Skills
- Microsoft Office
- Microsoft Excel
- Salesforce
- Hobson’s
- WebAdmit
- Google Classroom
Timeline
Admissions Counselor/Coordinator
UNIVERSITY of SOUTHERN CALIFORNIA
10.2024 - 06.2025
Executive Assistant
CITY of BEVERLY HILLS
04.2024 - 08.2024
Administrative Assistant
UNIVERSITY of SOUTHERN CALIFORNIA
03.2023 - 01.2024
Admissions Associate
UNIVERSITY of SOUTHERN CALIFORNIA
11.2022 - 02.2023
Office Manager
SKIP 2 MY LOOP PUBLISHING
08.2014 - 07.2022
Admissions Counselor
ANTIOCH UNIVERSITY
10.2004 - 07.2014
Counselor
LOS ANGELES UNIFIED SCHOOL DISTRICT
08.2003 - 08.2004
Bachelor of Arts - Psychology
University of Southern California
Master of Arts - Education: Counseling Specialization
California State University, Dominguez Hills