Melissa Handy
Idaho Falls,ID
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Hawks Cay Resort
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with Micros POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Server
Rib & Chop House
03.2022 - 05.2022
- Cultivated warm relationships with regular customers in my hometown.
- Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Restaurant Server
The Islander Bar And Grill
07.2021 - 10.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Restaurant Server
Asadas Grill
03.2021 - 06.2021
- Greeted new customers, discussed specials, and took drink orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with Focus POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
Bartender
Smokin' Beauty
08.2020 - 04.2021
- Served high customer volumes during special events, nights, and weekends.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Bachelor of Science - Chemistry
University of Idaho
Moscow, IDSkills
- Servsafe Certified
- Courteous Phone Demeanor
- POS System Operations
- Service Prioritization
- Warm and Friendly
Languages
Spanish
Professional Working
Timeline
Restaurant Server
Hawks Cay Resort
05.2022 - Current
Restaurant Server
Rib & Chop House
03.2022 - 05.2022
Restaurant Server
The Islander Bar And Grill
07.2021 - 10.2021
Restaurant Server
Asadas Grill
03.2021 - 06.2021
Bartender
Smokin' Beauty
08.2020 - 04.2021
Bachelor of Science - Chemistry
University of Idaho
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