Melissa Harbuck

• Directed daily operations to ensure optimal efficiency and quality standards.
• Trained and mentored staff, fostering a high-performance team culture.
• Developed and implemented new processes, enhancing service delivery and customer satisfaction.
• Analyzed sales data to identify trends and adjust inventory management strategies accordingly.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Correctly calculated inventory and ordered appropriate supplies.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Business Communication

Business Operations management

• Dean's List [2ND Semester 1994
• 4.0 GPA
• cum laude graduate