Melissa Hawley
Brookline,NH
Summary
Licensed Esthetician with over 20 years of experience in customer service, wellness, and the health/beauty industry. Proficient in advanced esthetic treatments including skincare, hair removal, and airbrush tanning. Adept at client education, sales, and fostering long-term relationships. Known for strong organizational abilities, high efficiency, and a results-driven approach in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Esthetician
Body Mind Spirit Salon & Spa
12.2023 - Current
- Provide customized skincare treatments including custom facials, dermaplaning, light therapy, waxing/threading, lash lifts/tints, and chemical peels
- Manage scheduling, product inventory, and retail sales, supporting overall business growth
- Deliver personalized skincare consultations, promoting long-term client relationships
- Collaborate on marketing initiatives and service offerings with spa management
- Adhere to strict hygiene and safety protocols in all services
Dental Hygiene Student
Mount Wachusett Community College
09.2022 - 10.2023
- Performed prophylaxis procedures and patient assessments under instructor supervision
- Conducted radiographs, periodontal assessments, fluoride treatments, and sealants
- Educated patients on home care techniques and preventative oral health
- Maintained operatories and handled instrument sterilization
Direct Sales Representative
Juice Plus+ Company
01.2015 - 01.2020
- Promoted whole-food-based wellness products and healthy lifestyle education
- Hosted virtual and in-person events to boost customer engagement and product visibility
- Built strong customer loyalty through personalized support and follow-up
- Used social media and community outreach to drive sales and referrals
Licensed Esthetician
The Skin & Body Spa
01.2010 - 01.2013
- Provided a range of skincare services including ultrasonic facials, peels, waxing, and lash extensions
- Held top retail sales performance for six straight quarters (40–60% of service dollars)
- Earned high client retention and repeat bookings due to consistent service excellence
- Introduced new techniques that enhanced treatment effectiveness and client satisfaction
Education
Advanced Esthetics
Catherine Hinds Institute of Esthetics 600 Hours
Woburn, MA01-2001
Dental Hygiene Student
Mount Wachusett Community College
Fitchburg, MA01-2023
Dental Hygiene Prerequisites
Quinsigamond Community College
Worcester, MA01-2018
Skills
- Cultivating client relationships
- High-achieving retail sales results
- Client focused and time efficient
- Service expansion and upselling
Certification
- Dermaplaning – Stonhart Academy, Woburn, MA (2025)
- PCA Skin Chemical Peels – PCA Skin, Groton, MA (2024)
- Aviva Sunless Airbrush Tanning – Boston, MA (2024)
- Threading – Catherine Hinds Institute of Esthetics, Woburn, MA (2012)
Timeline
Esthetician
Body Mind Spirit Salon & Spa
12.2023 - Current
Dental Hygiene Student
Mount Wachusett Community College
09.2022 - 10.2023
Direct Sales Representative
Juice Plus+ Company
01.2015 - 01.2020
Licensed Esthetician
The Skin & Body Spa
01.2010 - 01.2013
Advanced Esthetics
Catherine Hinds Institute of Esthetics 600 Hours
Dental Hygiene Student
Mount Wachusett Community College
Dental Hygiene Prerequisites
Quinsigamond Community College