Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Hernandez

Tampa

Summary

Detail-oriented healthcare professional with hands-on experience in pharmacy operations, patient data handling, and regulatory compliance. Proven ability to maintain accurate records, process detailed information, and adhere to HIPAA standards in fast-paced medical environments. Bilingual in English and Spanish with strong communication, organization, and time-management skills. Seeking a Billing Specialist position to support accurate medical billing, claims processing, and reimbursement operations.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Tampa General Hospital
Tampa
08.2023 - Current
  • Processed and verified medication orders with a high level of accuracy, supporting proper documentation and charge capture.
  • Maintained compliance with HIPAA and healthcare regulations while handling sensitive patient and insurance information.
  • Dispensed medications and ensured correct labeling, dosage calculations, and recordkeeping.
  • Reduced errors by accurately counting controlled substances, measuring liquids, and reconstituting medications.
  • Collaborated with pharmacists, nurses, and healthcare staff to ensure timely and accurate patient services.
  • Maintained organized records and work areas to support efficient workflow and audit readiness.

Child Care Provider

RCMA
Tampa
11.2020 - 04.2023
  • Maintained detailed daily records and communicated clearly with parents and guardians regarding care activities.
  • Managed multiple responsibilities while meeting strict schedules and documentation requirements.
  • Demonstrated strong organizational, time-management, and communication skills in a regulated environment.
  • Ensured compliance with safety and operational standards.

Education

High School Diploma -

Lennard High School
Ruskin, FL

Skills

  • Medical Billing & Documentation Support
  • HIPAA Compliance & Confidentiality
  • Data Entry & Record Accuracy
  • Pharmaceutical Calculations
  • Healthcare Terminology
  • Time Management & Organization
  • Team Collaboration & Professional Communication
  • Proper Labeling & Verification Procedures
  • Bilingual: English & Spanish

References

  • Jose Santos RPhT CPhT, Pharmacy Operations Coordinator, 813-844-7688, 407-760-0596
  • Kevin Denk Pharm.D., CPh, 813-844-7688, 813-507-2759
  • Kimberly Weller Pharm.D., 813-844-7688, 813-235-3901

Timeline

Pharmacy Technician

Tampa General Hospital
08.2023 - Current

Child Care Provider

RCMA
11.2020 - 04.2023

High School Diploma -

Lennard High School
Melissa Hernandez