Melissa Hobson
Ankeny,IA
Summary
Billing specialist with extensive experience in primary healthcare, specializing in insurance oversight and regulatory compliance. Proven track record in optimizing billing operations and enhancing team productivity. Expertise in ICD-9 and ICD-10 coding, coupled with strong analytical skills for accurate account reconciliation and timely payment processing.
Overview
21
21
years of professional experience
Work History
Billing Specialist
Primary Healthcare
10.2018 - 12.2025
- Facilitates Training for Billing Team.
- Conducts daily and weekly audits of accounts and batches to ensure all unapplied funds have been applied correctly.
- Collaborates with RCM to set priorities for excellent productivity.
- Monitors level of completion of the Billing Team activities, identifies priorities and assigns task to appropriate members.
- Servers as a leader of the billing team in the absence of RCM, completing month end closing procedures and running necessary financial reports.
- Resolved patient accounts issues.
- Charge entry of Hospital, Medical, Dental and Behavior Health Claims.
- Centricty(Athena), Epic, Trizetto.
Lead Billing Specialist
Purfoods, LLC
05.2005 - 08.2018
- Performed account reconciliation and resolved variances.
- Generated and submitted invoices based upon financial schedule.
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
- Self- directed with astute judgment skills.
- High level of personal accountability Intermediate computer skills, including Microsoft Outlook, Excel, Word, AX, Dynamics CRM, and Zirmed.
- Submitted claims and applied payments from remits.
- Worked with multiple insurances including Medicaid, Medicare and Private insurances.
Education
High school diploma -
05-1988
Class of 1988
Skills
- Insurance oversight systems
- Management of billing operations
- ICD-9 and ICD-10 proficiency
- Data management and collection
- Regulatory compliance adherence
- Attention to detail in multitasking
- Oversight of receivables accounts
- Analytical skills for independent review
- Payment processing strategies development
- FQHC billing methodologies
Timeline
Billing Specialist - Primary Healthcare
10.2018 - 12.2025
Lead Billing Specialist - Purfoods, LLC
05.2005 - 08.2018
Yates Center Highschool - High school diploma,