Melissa Hodges
Macon,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEICO
Macon, GA
07.2022 - Current
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Maintained accurate documentation of all claim activity within designated system.
- Attended continuing education classes in order to stay abreast of changes in industry standards.
- Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
Nutrition Manager
Jones County School District
Gray, GA
09.2016 - 04.2022
- Monitored food production processes for compliance with FDA standards.
- Evaluated menu items for nutritional content, taste, cost effectiveness and presentation.
- Ensured all health regulations related to food safety were followed at all times.
- Managed inventory and ordering of supplies needed for meal preparation.
- Researched new recipes that would enhance the flavor profile while maintaining a high level of nutrition.
- Trained new employees to perform duties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Veterinary Technician
Gadd's Animal Dr's of Gray
Gray, GA
03.2008 - 11.2015
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
- Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
Education
Associate of Applied Science - Business Administration
DeVry University
Downers Grove, IL07.2021
Skills
- Claims Processing
- Policy Investigations
- Coverage Assessments
- Best Practices Implementation
- Claims Investigations
- Highly Motivated
Certification
- ICS Certified
- Licensed Claims Adjuster in Georgia, South Carolina and Louisiana
Timeline
Claims Adjuster
GEICO
07.2022 - Current
Nutrition Manager
Jones County School District
09.2016 - 04.2022
Veterinary Technician
Gadd's Animal Dr's of Gray
03.2008 - 11.2015
Associate of Applied Science - Business Administration
DeVry University