Melissa Hoehn
Austin-Buda,Texas
Summary
Experienced in Microsoft Office Associates in Business Management at ACC 14 years Sales and Consulting in Hospitality Entertainment
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Collette Night Club
07.2025 - Current
- Delivered outstanding first impressions by warmly greeting future and current members upon arrival at the front desk.
- Utilized office software to update client information and maintain organized records daily.
- Supported administrative tasks by preparing documents and materials for meetings as needed.
- Handled customer complaints with professionalism, resolving issues to enhance client satisfaction.
- Assisted in maintaining cleanliness and organization of front desk area to promote a professional image.
- Collected membership fees, and payments.
Team Manager
California Pizza Kitchen
01.2020 - 2022
- Assisted in managing team at CPK for three years, leading FOH staff of over 20 employees.
- Coordinated scheduling to optimize labor hours and minimize overtime costs.
- Accounted for inventory while ensuring timely deliveries and controlling product costs.
- Evaluated labor costs against sales volume to enhance profitability.
- Resolved guest concerns related to food, beverages, service, and reservations, fostering positive relationships.
Personal Assistant
Valor Insurance/ Kris Fry
01.2017 - 01.2020
- Delivered administrative support to insurance agent for three and a half years in private office setting.
- Coordinated calls and schedules while managing inventory of office supplies.
- Completed daily errands to enhance workplace efficiency.
- Organized daily agendas to ensure timely execution.
Bar Manager
Tewbeleaux's Sports Bar & Grill
2022 - 2023
- Trained and mentored staff on beer and wine service standards.
- Monitored inventory levels to ensure timely restocking of supplies and minimize waste.
- Enforced health and safety regulations to maintain compliance and promote a safe environment.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected distribution.
- Adhered to state laws regarding alcoholic beverage services and customer consumption.
- Handled customer complaints professionally, resolving issues promptly and effectively.
Education
Associates - Business Management
Skills
- Talking and understanding clients needs and wants for business development
Hobbies and Interests
Paddle board and hiking in Zilker Park
Community Service
Southwest Church of Christ, off Menchaca Rd, I go to my local church Southwest Church of Christ off Menchaca Rd every Sunday, I work with the Texas Food Bank off of Metropolis, I Volunteer my services at the Austin Pets Alive
Training
MS Office and signing contracts for business needs
Timeline
Front Desk Receptionist - Collette Night Club
07.2025 - Current
Team Manager - California Pizza Kitchen
01.2020 - 2022
Personal Assistant - Valor Insurance/ Kris Fry
01.2017 - 01.2020
ACC - Associates, Business Management
Bar Manager - Tewbeleaux's Sports Bar & Grill
2022 - 2023
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