Melissa Holbrook
Columbus,IN
Summary
Proven leader in business development, adept at fostering relationships and driving growth, as demonstrated at Moseley Multifamily. Excelled in negotiations and team leadership, significantly enhancing client base and market share. Skilled in CRM management and strategic planning, consistently delivering beyond targets with a keen focus on customer satisfaction and team collaboration.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Moseley Multifamily
05.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Real Estate Broker
Carpenter Realtors
11.2017 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Executive Director
Autumn Trace
02.2022 - 05.2023
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Business Development
Enlivant Senior Living
01.2019 - 02.2022
- Contributed to the development of strategic business plans aimed at expanding market share.
- Developed strong relationships with key stakeholders, enhancing partnerships and collaboration opportunities.
- Conducted market research, identifying new business opportunities and potential clients.
- Implemented efficient CRM systems, streamlining prospect tracking and follow-up processes.
- Analyzed competitor offerings, providing valuable insights for product development and positioning.
- Provided excellent customer service by promptly addressing inquiries from existing clients or potential customers on various channels such as phone calls or emails.
Education
Real Estate
RECP
Indianapolis, IN11.2017
High School Diploma -
Mcdowell
Columbus, IN2001
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Decision-Making
- Relationship building and management
- Sales and Marketing
- Team Collaboration
- Sales Presentations
- Account Management
- Verbal and written communication
- CRM Management
- Lead Generation
- Territory Management
Timeline
Business Development Manager
Moseley Multifamily
05.2023 - Current
Executive Director
Autumn Trace
02.2022 - 05.2023
Business Development
Enlivant Senior Living
01.2019 - 02.2022
Real Estate Broker
Carpenter Realtors
11.2017 - Current
Real Estate
RECP
High School Diploma -
Mcdowell
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