Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Homer

Billings,MT

Summary

Dedicated and self-motivated office administrator with a strong work ethic, positive attitude, and proven ability to keep office operations running smoothly and efficiently. Recognized for reliability, multitasking, problem-solving, and providing excellent customer service while maintaining accuracy, organization, and professionalism in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Office Administrator

AIH Manufacturing
Billings, Montana
05.2022 - 05.2026
  • Managed office supplies and equipment for efficiency
  • Supported staff with administrative tasks to ensure smooth daily operations.
  • Developed strong relationships with clients and vendors through excellent customer service skills.
  • Oversaw shipping and receiving processes, ensuring accurate order fulfillment and timely deliveries
  • Processed invoices, billing statements, and payment records with strong attention to detail
  • Operated office equipment and software systems including Microsoft Office, Excel and Quickbooks
  • Delivered professional customer service by responding promptly to inquiries and account requests

Restaurant Owner/Operator

Cafe Zydeco
Billings, Montana
06.2014 - 04.2022
  • Managed all daily restaurant operations, ensuring excellent customer service and efficient workflow
  • Hired, trained, scheduled, and supervised staff
  • Oversaw inventory, food ordering, and vendor relationships to maintain cost efficiency
  • Maintained compliance with all health, safety, and sanitation standards
  • Monitored budgets, payroll, and financial reporting to maximize profitability
  • Resolved customer concerns professionally to maintain strong guest satisfaction
  • Managed cash handling, deposits, and point-of-sale system operations

Education

West High
Billings, Montana

Skills

  • Office management
  • Customer service
  • Office software
  • Attention to detail
  • Organizations skills
  • Multitasking
  • Problem Solver
  • Time management

Timeline

Office Administrator

AIH Manufacturing
05.2022 - 05.2026

Restaurant Owner/Operator

Cafe Zydeco
06.2014 - 04.2022

West High

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Melissa Homer