Melissa Hutchins
New York
Overview
7
7
years of professional experience
Work History
Bartender/Server/Host
San Marzano
New York
04.2025 - Current
- Trained 10+ employees in hosting and serving skills, enhancing team efficiency and service quality
- Calculated positions and timings for up to 280 guests per night, optimizing seating arrangements for effective flow
- Developed customer service skills, resolving disputes and ensuring patron satisfaction
- Calculated average tips received at 21.2% per shift
- Calculated the positions and times of up to 280 heads per night, planning and setting up the seating arrangements
Self-Employed
Xiamen English Tutoring/Ghostwriting Services
07.2019 - Current
- Tutored 24 students ages 12-16 to enhance grammar and writing skills
- Flew to Xiamen, China in order to conduct summer school classes.
- Revised and improved undergraduate college applications for clarity and coherence
- Facilitated discussions with students about their university goals
- Developed personalized lesson plans and essays for each student
- My students have gone on to be accepted at institutions such as Cornell University, University of Southern California, and New York University
Bartender/Server
The Barkley Restaurant & Bar
South Pasadena
06.2023 - 01.2024
- Served as sole server every weekend, coordinating restaurant events and managing all tables
- Acted as the only server every weekend, facilitating restaurant events and attending to all tables
- Represented restaurant at private events, liaising between upper management and institutions seeking venue rentals
- Operated the register in a cash-only establishment, calculating change and memorizing drink and food orders simultaneously
Education
Bachelor of Media, Culture, and Communications -
New York University — Undergraduate at Steinhardt School of Culture, Education, and Human Development
07-2026
Skills
- Food Presentation
- Event Coordination
- Project Management
- Ghostwriting
- Menu Planning
- Sales Analysis
- Customer support
- Adobe Photoshop
- Menu Descriptions
- Customer Engagement
- Shift Coordination
- Customer Resolution
- Guest Relations
Timeline
Bartender/Server/Host
San Marzano
04.2025 - Current
Bartender/Server
The Barkley Restaurant & Bar
06.2023 - 01.2024
Self-Employed
Xiamen English Tutoring/Ghostwriting Services
07.2019 - Current
Bachelor of Media, Culture, and Communications -
New York University — Undergraduate at Steinhardt School of Culture, Education, and Human Development