Olivia Simpson
Boston Tavern-Norwood
Colorado Springs,CO
12
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Eager to learn, grow, and make a difference.
Work History
Bartender/Server/Host
6 Years 10 Months- Delivered exceptional service to high volume of daily customers, enhancing overall guest satisfaction.
- Greeted customers, answered questions, and recommended specials to drive increased sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Accommodated allergies and special diets to ensure guest safety and satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained a polite and professional demeanor, while dealing with difficult or stressful situation
Sales Representative
4 Months- Responsible for selling refurbished medical equipment to medical facilities
- Setting and meeting weekly/monthly goals
- Making outbound calls to medical facilities, making inbound calls to technicians if needed
- Visiting locals hospitals to ensure customer satisfaction (also to make the experience more personable)
- Upselling equipment, making customers aware of any specials or promotions going on
- Built trusted relationships with physicians, clinics, and purchasing teams to support repeat medical supply orders.
- Strong communication
Dietary Aide
1 Year 3 Months- Prepared and arranged trays and food service carts for timely delivery to residents.
- Assisted in meal preparation for daily services, adhering to strict sanitation and food handling standards.
- Delivered tailored meals to patients with specific dietary requirements to ensure nutritional needs were met.
- Demonstrated respect towards patients and team members in all interactions.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Stocked food and other supplies for main kitchen and units.
- Cleaned and sanitized kitchen, dining and utility areas to promote a healthy environment.
Education
Some College (No Degree) - Business And Marketing
Completion of Spa Tech Aesthetics Program
High School Diploma
Skills
High-Volume Dining
POS Operation
Dining Customer Service
Beverage service
Menu Memorization
Cash Handling
Food Safety Understanding
Food safety
Sanitation Practices
Cleaning and Sanitizing
Upselling Techniques
Event Coordination
Customer Engagement
Customer Relations
Food safety
Flexible Schedule
Detail Oriented
Fast learner
OSHA regulations
Territory Sales
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Relocation
Willing to relocate: Anywhere
Education and Training
other,other,true,other
Timeline
Bartender/Server/Host
Boston Tavern-Norwood
01.2020 - CurrentRead More
Sales Representative
USOC Medical
09.2018 - 01.2019Read More
Dietary Aide
South Shore Hospital, HOSPITAL AND ALL REGULATORY AGENCIES
09.2014 - 12.2015Read More
Weymouth High School
High School Diploma
Read More
Massasoit Community College
Some College (No Degree) from Business And Marketing
Read More
Spa Tech Institute - Plymouth
Completion of Spa Tech Aesthetics Program
Read More