Melissa Jepson
Ceres,CA
Summary
Energetic Customer Service Representative committed to providing excellent service to customer demands. Motivated sales professional with demonstrated success in merchandising. Recognized for advanced skills in stocking off all coolers.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Boyett Petroleum
Modesto, CA
01.2015 - Current
- Maintained customer satisfaction while focusing on customer needs and resolving concerns.
- Answered customer telephone calls promptly.
- Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in store and coolers.
- Completed inventory counts and ordered merchandise.
- Trained new employee's on cash register, customer service, cleaning and stocking of store.
Education
High School Diploma -
Argus High School
2555 Lawrence St. Ceres Ca. 9530706.1997
Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Order and Refund Processing
- Upselling Products and Services
- Responding to Difficult Customers
- Excellent Attention to Detail
- Merchandise Orders and Exchanges
- Solving Customer Concerns
Timeline
Customer Service Representative
Boyett Petroleum
01.2015 - Current
High School Diploma -
Argus High School
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