Melissa Jewell
Grand Blanc,MI
Summary
Personable 35+ year experienced, detail-oriented and knowledgeable medical office manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
26
26
years of professional experience
Work History
Medical Office Specialist
Jean L. Nelson DO / Synthesis Medical Specialties
04.1997 - Current
- Received, recorded and filed medical payments by check, cash, and credit card.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received and routed laboratory / testing results to correct clinical staff members.
- Assisted with medical coding and billing tasks.
- Detailed Written Orders
- Letters of Medical Necessity
- Prior Authorizations
- Medical Transcription / Dragon Speak Software
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Conducted patient intake interviews, recording and documenting relevant information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Language Specialist
MedQuist
01.2002 - 01.2008
- Performed dictation for ESL physicians.
- Proofread, edited and improved documents of different sizes.
- Part-Time remote work in an effort to supplement income.
Education
High School Diploma -
Carman-Ainsworth High School
Flint, MINo Degree - Medical Assisting
Charles Stewart Mott Community College
Flint, MISkills
- Reviewing Medical Histories
- Diagnostic Codes
- Administrative Duties
- Scheduling Tests and Procedures
- Medical Records Management
- Calendar and Appointment Management
- Medical Record Confidentiality
- Electronic Health Records Systems
- Completing Insurance Forms
- Patient Demographics
- Knowledge of HIPAA Regulations
- Pharmacy Correspondence
- Medical Software Applications
- Medical Notes Transcription
- Healthcare Coding Competency
- EHR Software
- Documentation and Recordkeeping
- Message and Report Transcription
- Computer Proficiency
- Patient Charting
- Answer Telephones
- Office Supplies and Inventory
Timeline
Medical Language Specialist
MedQuist
01.2002 - 01.2008
Medical Office Specialist
Jean L. Nelson DO / Synthesis Medical Specialties
04.1997 - Current
High School Diploma -
Carman-Ainsworth High School
No Degree - Medical Assisting
Charles Stewart Mott Community College
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