Melissa Johnson
Overland Park,KS
Summary
Dynamic and resourceful professional with a proven track record at All-Ridd Pest Control, enhancing operational efficiency and customer satisfaction. Excelled in roles requiring strong interpersonal skills and meticulous attention to detail. Expert in data entry and social media management, achieving significant engagement growth. Skilled in Adobe Premiere Pro, demonstrating a keen eye for compelling video content creation. Participated in Delta Zeta sorority as a communications chair member and demonstrated leadership as vice president of alumni relations for Alpha Kappa Psi business fraternity and sorority. Former member of Wolfbyte TV as the senior lead producer. Also showed leadership for the CAPS Alumni relations coordinating events and providing innovating new ideas. Former member of Varsity tennis at Blue Valley Southwest and executed team building. Current volunteer at KC Pet Project serving the community.
Overview
7
7
years of professional experience
Work History
Office Assistant
All-Ridd Pest Control
05.2020 - Current
- Expedited document processing with accurate data entry and timely filing.
- Increased appointment scheduling by creating and sending out mailings.
- Organized inventory and restocked advertising and promotional documents.
- Prepared schedules and service tickets for daily technician routes.
- Created and maintained mileage logs for taxes purposes.
- Maintained accuracy of database with postal updates and paid close attention to details.
Barista and Social Media Manager
Chatime
07.2020 - 05.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Project Planner and Video Editor Intern
Team Cura
09.2019 - 01.2020
- Conducted interviews and directed interviewees professionally to highlight their business and services
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used Adobe Premiere Pro to edit footage into correct order and add effects.
- Collaborated with other production team members for successful completion of projects.
- Delivered polished videos on time by efficiently managing post-production tasks such as color grading, sound mixing, and visual effects creation.
Videographer and Video Editor Intern
Johnson County Arts Council
09.2019 - 12.2019
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Developed creative approaches to video production to create unique and engaging content.
- Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
- Enhanced video production quality by utilizing advanced editing techniques and software.
- Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
Accounting Intern
Barrier Compliance Services
06.2017 - 08.2017
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Organized files in alphabetical order efficiently.
- Entered invoice data into general ledgers.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to management clients.
Education
Associate of Arts - Dental Hygiene
Johnson County Community College
Overland Park, KS05-2027
GED -
Blue Valley Southwest Highschool
Overland Park, KS05-2020
Filmmaking
Blue Valley CAPS
Overland Park, KS05-2020
Skills
- Resourceful
- Professional and mature
- Strong interpersonal skills
- Customer Service
- Problem-solving abilities
- Detail orientation
Languages
Spanish
Professional Working
Interests
- Cooking
- Blogging/Vlogging
- Volunteering
- Photography
- Gym Workouts
- Music
- Team Sports
- Reading
Timeline
Barista and Social Media Manager
Chatime
07.2020 - 05.2023
Office Assistant
All-Ridd Pest Control
05.2020 - Current
Project Planner and Video Editor Intern
Team Cura
09.2019 - 01.2020
Videographer and Video Editor Intern
Johnson County Arts Council
09.2019 - 12.2019
Accounting Intern
Barrier Compliance Services
06.2017 - 08.2017
Associate of Arts - Dental Hygiene
Johnson County Community College
GED -
Blue Valley Southwest Highschool
Filmmaking
Blue Valley CAPS
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