Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Jones

Center,KY

Summary

Dynamic professional with a proven track record in administrative and educational roles, notably at T.J. Samson Community Hospital. Excelled in customer service and data entry, demonstrating exceptional attention to detail and the ability to manage sensitive information discreetly. Achieved positive outcomes in high-pressure environments by leveraging strong multitasking and emotional support s

Skilled educator with proven experience in special education. Strong team collaborator focused on achieving results and adapting to changing needs. Expertise in individualized instruction, behavior management, and communication. Reliable, empathetic, and resourceful in providing support to students and colleagues.

Overview

25
25
years of professional experience

Work History

Admin

Wright Implement
Glasgow, KY
03.2022 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Administrative Assistant

T.j. Samson Community Hospital
Glasgow, KY
01.2017 - 03.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Waitress

LightHouse Restraunt
Sulphur Well, Ky
08.2006 - 01.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Paraeducator, Special Education

Metcalfe County Schools
Edmonton, KY
07.2000 - 05.2006
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Maintained accurate records of student performance, attendance, and progress towards IEP goals.

Education

High School Diploma -

Metcalfe County High School
Edmonton, KY
06-2000

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Classroom support
  • Emotional support
  • Data collection
  • Motor skills development
  • Teacher assistance
  • Teaching and instruction
  • Student supervision

Timeline

Admin

Wright Implement
03.2022 - Current

Administrative Assistant

T.j. Samson Community Hospital
01.2017 - 03.2022

Waitress

LightHouse Restraunt
08.2006 - 01.2017

Paraeducator, Special Education

Metcalfe County Schools
07.2000 - 05.2006

High School Diploma -

Metcalfe County High School
Melissa Jones
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