Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Jones

Altoona

Summary

Dynamic and detail-oriented receptionist with proven expertise at PBS Family Hair Care, excelling in customer relations and appointment scheduling. Recognized for enhancing operational efficiency and maintaining accurate transaction records. Strong organizational skills and a typing speed of 45+ WPM contribute to exceptional service delivery and client satisfaction.

Overview

5
5
years of professional experience

Work History

Receptionist

PBS Family Hair Care
06.2000 - 03.2005
  • Greeted clients, providing exceptional customer service and fostering a welcoming environment.
  • Managed appointment scheduling using salon software, ensuring optimal time management for stylists and clients.
  • Processed payments and maintained accurate transaction records to support financial operations.
  • Assisted with inventory management, tracking supplies to ensure availability of products for services.
  • Responded to client inquiries via phone and email, delivering information on services and promotions promptly.
  • Organized salon's front desk area, enhancing overall efficiency and professionalism in daily operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

No Degree - Medical Reception

Gadsden State Community College
Gadsden, AL

GED -

Jefferson State Community College
Birmingham, AL
05-2001

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Typing speed 45 WPM
  • Bookkeeping

Timeline

Receptionist

PBS Family Hair Care
06.2000 - 03.2005

No Degree - Medical Reception

Gadsden State Community College

GED -

Jefferson State Community College

Similar Profiles

CREATE PROFILE