Summary
Overview
Work History
Skills
Timeline
Generic

Melissa Jordan

Florence,SC

Summary

I have 24 years of Customer Service I love helping people. I helped customers with their complaints and tried to resolve them. I think I would be a great asset to the company I apply for I’m very outgoing and help wherever I’m needed.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Efird dealership/Legancy dealership
Florence, SC
09.2017 - 02.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Receptionist

At Home Medical Equipment
Florence, SC
10.2023 - 11.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Sales Associate

Jordan's Furniture
Florence, SC
12.2010 - 05.2017
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

Skills

  • Complaint resolution
  • Inbound and Outbound Calling
  • Consultative Sales
  • Appointment Scheduling

Timeline

Receptionist

At Home Medical Equipment
10.2023 - 11.2023

Customer Service Representative

Efird dealership/Legancy dealership
09.2017 - 02.2024

Sales Associate

Jordan's Furniture
12.2010 - 05.2017
Melissa Jordan