Melissa Keeler
Overview
30
30
years of professional experience
1
1
Certification
Work History
PRN Social Worker
Otterbein Ashanti Hospice
Toledo, OH
05.2025 - Current
- Support clients and families with empathy and compassion during difficult times.
- Advocate for clients to assure respected rights and wishes.
- Improve client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintain accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Monitor clients' progress and adapt treatment plans to meet changing needs.
Emergency Department Social Worker
Mercy St. Vincent Hospital
Toledo, OH
03.2011 - Current
- Screen and assess patients for potential social, emotional and financial needs
- Consult with medical staff regarding plan of care and follow up requirements
- Assess patients presenting for psychological and chemical dependency complaints
- Connect patients with appropriate outpatient medical care
- Work with local child, adult and domestic abuse organizations
- Conduct intensive case management to reduce ED recidivism rates and insurance abuse
- Supervise local university MSW students
PRN Assessment Clinician
Arrowhead Behavioral Health
Maumee, OH
03.2014 - 02.2017
- Completed Bio/Psycho/Social assessment
- Coordinated with psychiatrist to determine least restrictive level of care appropriate for patients
- Interpreted treatment to patient and family to reduce fear and other attitudes obstructing acceptance of care and continuation of treatment
- Referred and triaged patient to other sources of treatment when appropriate
Medical Social Worker
Amedisys Home Healthcare
Toledo, OH
09.2010 - 11.2011
- Assisted and counseled home health patients and families with health related financial, social and emotional concerns according to physician orders
- Participated in multi-disciplinary plans of care
Intern/Volunteer
Marguerite d'Youville Program
09.2008 - 09.2010
- Observed, assisted with and conducted biopsychosocial assessments
- Conducted inpatient group educational sessions for patients of varying functional levels
- Conducted intake assessments for financial assistance program
- Coordinated services with local agencies
- Assisted with administrative duties
- Assisted with survey creation and implementation
- Coordinated with Pastoral Care and LifeFlight to admit temporary guests
- Maintained residency requests, referrals and attendance schedules
- Assisted with creation of program manual
- Assessed financial, social, emotional, medical and cognitive needs of patients
- Collaborated with local, state and national programs to meet patients' various needs
- Sourced and maintained printed resources for patients as well as the Social Work Department
- Conducted brief, solution-focused and interpersonal therapeutic interventions
Account Manager
Americold Logistics, Georgia Pacific, Centex Homes, National Asset Management
01.1996 - 01.2008
Education
Master of Social Work -
University of Toledo
Toledo, OH05.2010
Bachelor of Science - Secondary Education
Miami University
Oxford, OH12.1995
Skills
- Compassionate
- Client advocacy
- Efficient under pressure
- Analytical thinking
- Case documentation
- Assessment skills
- Resource navigation
- Solution-based interventions
Certification
- LISW OH, LCSW FL
Community Service Activities
- Partnership Against Domestic Violence support group facilitator, Atlanta, GA, 2004-01-01, 2006-01-01
- Red Cross volunteer during Hurricane Katrina
- Piedmont Hospital volunteer, Atlanta, GA
- Marcy Kaptur's Victory Garden Program participating member
- University of Toledo Medical Center Ohio Ryan White AIDS Clinic trained assistant
Timeline
PRN Social Worker
Otterbein Ashanti Hospice
05.2025 - Current
PRN Assessment Clinician
Arrowhead Behavioral Health
03.2014 - 02.2017
Emergency Department Social Worker
Mercy St. Vincent Hospital
03.2011 - Current
Medical Social Worker
Amedisys Home Healthcare
09.2010 - 11.2011
Intern/Volunteer
Marguerite d'Youville Program
09.2008 - 09.2010
Account Manager
Americold Logistics, Georgia Pacific, Centex Homes, National Asset Management
01.1996 - 01.2008
Bachelor of Science - Secondary Education
Miami University
Master of Social Work -
University of Toledo