Hi, I’m
Melissa Kosanke
Auburn,WA
Summary
Currently providing security in a high intensity environment, serving a diverse public. Associates in Informational Technology, Transportation Security Training Certificated from Federal Law Enforcement Training Center. 3 Years Federal Security experience, 5 Years medical experience. Various experience in leadership and training, as well as a long history of excellent customer service.
Overview
6
years of professional experience
Work History
Department Of Homeland Security, TSASeaTac, WA
Transportation Security Officer
05.2019 - Current
Job overview
- Maintain situational awareness, and attention to detail.
- Critical thinking.
- Verify identification documentation and related tickets information.
- Operate X-ray, radio, other equipment and use standard operating procedures to detect and clear threats possible threats.
- Write statements on any incident.
- Communicate with various lines of leadership.
- Assist with administrative work.
- Coach/Train new employees.
- Assist with interviewing process.
- Perform as acting lead as needed.
- Maintain required testing and training certifications by required deadlines
- Proper handling of sensitive security information.
- Microsoft Office, Word, Excel
- Work in high pace environment, with diverse population.
Schryver MedicalTukwila, WA
Phlebotomist
04.2010 - 09.2012
Job overview
- Liaison for lab, patient nurses and doctors.
- Call in lab draws to coordination
- Plan route, managing for unexpected stat draws.
- Work independently, maintaining contact and assisting team after finishing route.
- Safely drive and maintain clean company vehicle.
- Using company card to fill tank at end of shift.
- Verify identification and insurance.
- Provide excellent customer service.
- Perform various blood draws using standard and special techniques. Properly identifying patient, labeling tubes, spinning, properly storing and timely transporting tubes to lab.
Education
Green River Community CollegeAuburn, WA
Associate of Applied Science from Information Technology
12.2018
Federal Law Enforcement Training Center Brunswick, GA
Successful Training Certificate from Transportation Security Administration
Federal Way High SchoolFederal Way, WA
High School Diploma
Skills
- Great Critical Thinking Skills, Social Perceptiveness, Situational Awareness
- Leading Teams
- New Employee Training
- Information Technology
- Customer Service
- Handle Sensitive Private Information
- Handle High Intensity Situations, Critical Thinking
- Scheduling, Multi-line Phones, Data Entry
- Driving
- Operating Security Equipment
- Liaison
Accomplishments
Transportation Security Administration-
Certificate of Achievement in Technical, Leadership and Individual Development
Affiliations
Phi Theta Kappa Honor Society
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
05.2019 - Current
Phlebotomist
Schryver Medical
04.2010 - 09.2012
Green River Community College
Associate of Applied Science from Information Technology
Federal Law Enforcement Training Center
Successful Training Certificate from Transportation Security Administration
Federal Way High School
High School Diploma
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