Melissa Lambert
Brighton,TN
Summary
Seasoned District Leader with a proven track record at Bargain Hunt, adept in staff development and problem-solving. Excelled in boosting district sales through strategic recruitment, training, and team building. Demonstrated exceptional organizational skills and attention to detail, ensuring operational excellence and enhanced customer satisfaction.
Overview
33
33
years of professional experience
Work History
District Leader
Bargain Hunt
Memphis, TN
08.2019 - Current
- Oversaw staffing needs within the district in order to ensure adequate coverage at all times.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed all aspects of district sales activities such as recruiting, training, coaching and motivating staff.
- Directed and coordinated district operations, including sales, marketing, customer service, finance, personnel management and administrative functions.
- Monitored financial performance of the district and identified areas for improvement.
- Conducted regular performance reviews with direct reports to ensure goals were met or exceeded.
Store Leader
Bargain Hunt
Murfreesboro, TN
05.2018 - 08.2019
- Managed all aspects of store operations including staffing schedules, budgeting.
- Planned store layout according to merchandising principles and best practices.
- Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
Store Manager
Old Time Pottery Inc.
Murfreesboro, TN
05.2009 - 05.2018
- Assessed operational efficiency of the store's departments.
- Created weekly work schedules for store personnel.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Co-Director
Kmart, Sears Holding
Memphis, TN
07.1992 - 01.2009
- Oversee total operations in the grocery and fresh departments of the supercenter.
Education
Associate of Applied Science - Business Management
Southwest Tennessee Community College
Memphis, TN05-1997
Skills
- Staff development
- Conflict resolution
- Problem-solving abilities
- Written communication
- Recruitment and hiring
- Organizational skills
- Team building
- Attention to detail
Accomplishments
- Received Lowest Turnover in company award in 2020, 2021, 2022, 2023 and 2024.
- Highest UPT in company in 2022 and 2023.
- Highest volume district in 2022, 2023 and 2024.
- Most Profitable district in 2022, 2023 and 2024.
References
References available upon request.
Timeline
District Leader
Bargain Hunt
08.2019 - Current
Store Leader
Bargain Hunt
05.2018 - 08.2019
Store Manager
Old Time Pottery Inc.
05.2009 - 05.2018
Co-Director
Kmart, Sears Holding
07.1992 - 01.2009
Associate of Applied Science - Business Management
Southwest Tennessee Community College