Melissa Lang
Seattle,WA
Summary
Dynamic Operations Professional with a proven track record in leadership, organizational excellence, and efficient team collaboration. Skilled in managing diverse operations, fostering positive work environments, and executing key tasks to achieve organizational objectives.
Overview
3
3
years of professional experience
Work History
Operations Specialist
Pondview Properties
Seattle, WA
09.2023 - Current
- Collaborate with the executive team to execute strategic initiatives
- Specialize in operations, human resources, payroll management, and leasing
- Ensure streamlined communication across departments for enhanced efficiency
- Manage payroll operations, contributing to overall operational efficiency
- Play a pivotal role in successfully executing key tasks to achieve organizational objectives.
Operations Intern
Axis Residential
Spokane, WA
06.2023 - 08.2023
- Supported property management operations for enhanced efficiency
- Assisted in tenant communications and inquiries
- Maintained organized records of property processes
- Contributed to scheduling and coordination efforts.
Office Administrator
TBS Income Tax
Seattle, WA
06.2022 - 06.2023
- Efficiently managed daily office operations for optimal organization
- Handled client communications and inquiries with professionalism
- Maintained accurate records of financial transactions and client documents
- Scheduled appointments and facilitated a smooth tax season workflow
- Assisted in onboarding and training new office staff.
Store Manager
Midnight Cookie Co.
Seattle, WA
06.2021 - 01.2023
- Led a dynamic team to deliver exceptional customer experiences
- Managed online orders, in-person interactions, and scheduling
- Demonstrated strong organizational skills and commitment to excellence
- Conducted interviews and fostered a positive work environment for optimal team collaboration.
Education
Bachelor of Science - Real Estate
University of Washington - Seattle
Skills
- Microsoft Office
- Human Relations
- Scheduling Expertise
- Planning and Coordination
- Payroll Administration
- Onboarding and Orientation
- Organizational Management
- Team Building/Leadership
- Workflow Optimization
- Fluent in Vietnamese
Timeline
Operations Specialist
Pondview Properties
09.2023 - Current
Operations Intern
Axis Residential
06.2023 - 08.2023
Office Administrator
TBS Income Tax
06.2022 - 06.2023
Store Manager
Midnight Cookie Co.
06.2021 - 01.2023
Bachelor of Science - Real Estate
University of Washington - Seattle
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