Melissa Lewis
Dallas
Summary
Program support professional with strong background in administration and project coordination. Skilled in streamlining processes, managing schedules, and supporting cross-functional teams to achieve goals. Known for adaptability, reliability, and fostering collaborative environments. Proficient in problem-solving, communication, and organizational tasks essential for program success.
Overview
35
35
years of professional experience
Work History
Program Support Specialist
Department of Health and Human Services
06.1990 - Current
- Optimized budget management by closely monitoring expenses and identifying cost-saving opportunities.
- Implemented best practices in program management, contributing to a consistent record of success across all initiatives.
- Checked account information for eligibility with program plans and guidelines.
- Collaborated with cross-functional teams to develop comprehensive program plans and timelines.
- Contributed to a positive work environment by actively participating in team-building activities and maintaining open lines of communication with colleagues.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Maintained inventory of office supplies and placed orders.
- Assisted in the preparation of annual budgets, working closely with department heads to gather necessary information.
Education
Master of Arts - Public Administration
University of Phoenix
Tempe, AZ12-2024
Bachelor of Arts - Sociology
Ashford University
San Diego, CA06-2020
Skills
- Data entry
- Recordkeeping requirements
- Documentation management
- Microsoft Office proficiency
- Office administration
- Budget administration
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Excel spreadsheets
- Filing and data archiving
Timeline
Program Support Specialist
Department of Health and Human Services
06.1990 - Current
Master of Arts - Public Administration
University of Phoenix
Bachelor of Arts - Sociology
Ashford University
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