Melissa Lindquist
DELAND,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
10
10
years of professional experience
Work History
Cashier
Publix
08.2008 - 04.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Store Manager
Sport Clips
05.2014 - 09.2015
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Veterinary Assistant
Deleon Springs Animal Clinic
10.2015 - 05.2018
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Education
High School Diploma -
Deland High School
Deland, FL05.2010
Cosmetology - Hair, Skin, And Nails
The Salon Professional Academy
Gainesville, FL04.2014
Skills
- Customer Service
- Reception Area Maintenance
- Medication Administration
- Patient Flow Management
- Team Collaboration
- Client Communication
- Medical Record Keeping
- Appointment Scheduling
Timeline
Veterinary Assistant
Deleon Springs Animal Clinic
10.2015 - 05.2018
Assistant Store Manager
Sport Clips
05.2014 - 09.2015
Cashier
Publix
08.2008 - 04.2014
High School Diploma -
Deland High School
Cosmetology - Hair, Skin, And Nails
The Salon Professional Academy
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