Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MELISSA LINDSEY

Charlotte,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Marketing Program Manager

Fisher Investments
Camas , WA
2021.04 - 2022.11
  • Developed strategies for increasing brand awareness through digital channels.
  • Created content for websites, emails, blogs, and social media campaigns.
  • Collaborated with cross-functional teams to ensure successful execution of projects.

Sales Manager

Fisher Investments
Camas , WA
2017.10 - 2021.04
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Collaborated with the marketing team to create promotional materials for target customers.

Correspondence and Resolution Team Specialist

Fisher Investments
Camas , WA
2015.06 - 2017.10
  • Wrote operational, legal, and commentary letters to clients and prospects.
  • Assessed internal errors and strategies to reach a resolution.

Communications Associate

Fisher Investments
Camas , WA
2014.11 - 2015.06
  • Collaborated with the legal team to create content that effectively communicated messages.
  • Reviewed all outgoing communications prior to release for accuracy and consistency.

Software Implementation Consultant

InsideSales.com
Provo , UT
2013.10 - 2014.10
  • Trained client users and administrators on software features, functionality, and best practices.
  • Managed client relationships and expectations to ensure customer satisfaction.

Call Center Manager

Pinnacle Security
Lindon , UT
2008.01 - 2012.12
  • Developed and maintained a team of 10-12 call center representatives to meet performance standards.
  • Recruited and trained new employees to meet job requirements.

Education

BS Communications, Journalism emphasis -

Utah Valley University
04.2013

Journalism Intern at KNRS radio station -

Clear Channel Broadcasting
04.2013

Teaching Assistant -

Utah Valley University (UVU)
04.2013

Life Editor -

UVU Review (University Newspaper)
04.2013

Rocky Mountain High School
05.2007

Skills

  • Client Relationship Management
  • Project Management
  • Brand Promotion
  • Media Communications

References

References available upon request.

Timeline

Marketing Program Manager

Fisher Investments
2021.04 - 2022.11

Sales Manager

Fisher Investments
2017.10 - 2021.04

Correspondence and Resolution Team Specialist

Fisher Investments
2015.06 - 2017.10

Communications Associate

Fisher Investments
2014.11 - 2015.06

Software Implementation Consultant

InsideSales.com
2013.10 - 2014.10

Call Center Manager

Pinnacle Security
2008.01 - 2012.12

BS Communications, Journalism emphasis -

Utah Valley University

Journalism Intern at KNRS radio station -

Clear Channel Broadcasting

Teaching Assistant -

Utah Valley University (UVU)

Life Editor -

UVU Review (University Newspaper)

Rocky Mountain High School
MELISSA LINDSEY