Melissa Lindsey
Lantana,TX
Summary
Polished professional administrative expert with over 15 years of proven success in supporting high-achieving executives. Known for drive and resourcefulness, excels in assisting with various tasks and ensuring the smooth operation of daily activities. Track record of providing well-organized and precise support with communications, travel and presentation development and adept at managing high-volume workloads in fast-paced and dynamic environments.
Overview
22
22
years of professional experience
Work History
SR. EXECUTIVE ASSISTANT TO CEO, COO
Operation Kindness
04.2021 - Current
- Provide complex calendar management for CEO and COO & leadership team for large Animal Welfare organization.
- Manage email accounts for the CEO, COO, prioritize and determine appropriate course of action, or response, exercising judgement to reflect CEO and COO's communication style.
- Travel coordination (air, hotel, transport) for 20+ leaders for national conferences as well as all travel for CEO and COO.
- Established a system on Sharepoint for SOP archiving, recreated over 200 SOP's.
- Processed travel expenses and all reimbursements for executive team and senior management group using our Ramp system.
- Create PowerPoints for training classes.
- Distributed company-wide announcements, booked conference rooms and coordinate catering for various meetings weekly.
- Organize and plan company holiday parties as well as conferences from small to 100+ attendees.
- Assist legal team with bequests filing, notarizing documents, sending originals to various legal teams around state.
- Attend national conferences as registration liaison and right arm of CEO.
- Assist the board of directors with monthly agenda's, upkeeping directories, committee meeting notes and ready the room for board meetings.
- Maintain professionalism at all times especially while handling sensitive information by adhering to strict confidentiality protocols.
PROJECT MANAGER
Kieffer Starlite
03.2019 - 04.2021
- Primary point of contact for over 25 active job locations for national signage copany. Managing multiple signage projects for national chains as well as small business owners, for instance I handled all Kroger signage for North Texas.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Liaison between sales, design, engineering, production, and installation management; supplying the information needed to provide customer with production drawings, surveying, estimates, production details and installation timelines.
- Applied for necessary municipal permits for successful installations, provide solid code checks.
- Obtain estimating on projects, prepare proposal, RFP's.
- Qualify and negotiate with subcontractors, issue PO's.
- Close-out jobs through invoicing, maintain acceptable profit margins.
- Provide excellent customer service, continually monitoring projects and providing updates.
- Produced status reports for customers and senior management.
- Delegated minor tasks to my coordinator.
EXECUTIVE ASSISTANT/OFFICE MANAGER
J. Bolton & Associates
04.2013 - 03.2019
- Assisted CEO with heavy calender management and email assistance for high-end custom residential architect.
- First point of contact for all clients, Assisted with their appointments, send architectural plans, marking revisions.
- Facilitated projects and communications between designers, and builders, assist with NDA signing thru office with particular clients that needed privacy.
- Prepared all correspondence, reports, and presentations.
- Created highly effective organization and on-line office filing system for streamlined office functioning.
- Social media updates - Established a presence on HOUZZ that generated $250K in new revenue annually.
- Established presences on Instagram & Facebook.
- Prepared final construction sets, distributed to builders, engineers and/or city for permitting.
- Assisted officer with commercial business ownership (12 office suites.)
- Respond to tenant needs, ensuring that problems are resolved.
- Market and lease the property, showing space to prospective tenants.
- Created floor plan fliers to send to brokers and potential tenants.
- Coordinated tenant move in and move outs.
- Maintained suite keys and alarm codes.
- Trusted family assistant, running personal errands, helping with family parties and home vendor scheduling at 2 residences.
EXECUTIVE ASSISTANT
Dynamex Inc.
01.2003 - 02.2006
- Upper management and sales team support - calendars, travel, and expense reports for national logistics company.
- RFP/RFQ coordinator.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Created eye-catching company presentations for client meetings and board of directors.
- Maintained company marketing Intranet site, updating new material and handled fulfillment.
- Assisted in the production of the company newsletter, wrote articles, photography.
- Collaborated with vendors on design, print and production of company literature, logo changes, web branding and vehicle wraps.
- Key contact for training sessions for up to 25 trainees, coordinated classrooms, materials, and catering.
- Trade show organizer, key contact for participation; arranged all details for successful shows and attended all events.
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
Education
General Business - 2 Years
UNIVERSITY CENTRAL OK
Edmond, OKSkills
- Notary public
- Time management
- Complex calendar scheduling
- Maintains strict confidentiality
- Expert meeting facilitation
- Process improvement strategies
- Exceptional interpersonal skills
- Meticulous attention to detail
- Cheerful personality
- Tech-savvy: Office Suite, Adobe, SharePoint, Google Docs, ASANA, Ramp, Salesforce, Concur, Basecamp, Erp Quick leaner on new apps
Timeline
SR. EXECUTIVE ASSISTANT TO CEO, COO
Operation Kindness
04.2021 - Current
PROJECT MANAGER
Kieffer Starlite
03.2019 - 04.2021
EXECUTIVE ASSISTANT/OFFICE MANAGER
J. Bolton & Associates
04.2013 - 03.2019
EXECUTIVE ASSISTANT
Dynamex Inc.
01.2003 - 02.2006
General Business - 2 Years
UNIVERSITY CENTRAL OK
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