Melissa M
China Grove,NC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Logistics Manager
Denso Manufacturing
Salisbury , NC
08.2022 - 10.2024
- Developed and managed logistics strategies to improve the efficiency of operations.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Drafted policies regarding storage, distribution, and transportation of products.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Collaborated with other departments to develop strategies that align with company objectives.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Worked collaboratively with customers and staff at various levels.
- Maintained high standards of internal and external customer service.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Collaborated effectively in cross-functional team-oriented environment.
- Prepared inventory for shipment by attaching tags and labels.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Identified opportunities to reduce cost and improve productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Directed investigations to verify and resolve customer or shipper complaints.
Warehouse Manager
Patterson Farm Repack
China Grove , NC
04.2004 - 02.2014
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors, and transport companies.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Created and enforced policies and procedures for entire logistics team.
- Established or monitored specific supply chain-based performance measurement systems.
Shipping and Receiving Manager
FRESHOUSE
Salisbury , NC
08.2000 - 04.2004
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.
- Performed regular audits on inventory levels to ensure accuracy of records.
- Ensured that all customer orders were processed correctly and shipped on time.
- Maintained detailed records of shipments including weight, cost, method of shipment.
- Organized storage areas within the warehouse for easy access to products when needed.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Implemented strategies for improving efficiency throughout the shipping process.
- Provided technical support as needed for automated tracking systems used by the department.
- Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Directed investigations to verify and resolve customer or shipper complaints.
- Implemented and planned warehouse safety and security programs and activities.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Established or monitored specific supply chain-based performance measurement systems.
- Implemented bar coding system to identify location and quantities of requested items.
Education
High School Diploma -
South Rowan High School
China Grove, NC06-1995
Some College (No Degree) - EMT-D
Rowan Cabarrus Community College
Salisbury, NCSkills
- Supply Chain Management
- Warehouse Operations
- Shipping and receiving operations
- Warehouse operation oversight
- Distribution Management
- Budget Planning
- Mentoring and training
- Continuous Improvement
Timeline
Logistics Manager
Denso Manufacturing
08.2022 - 10.2024
Warehouse Manager
Patterson Farm Repack
04.2004 - 02.2014
Shipping and Receiving Manager
FRESHOUSE
08.2000 - 04.2004
High School Diploma -
South Rowan High School
Some College (No Degree) - EMT-D
Rowan Cabarrus Community College
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