CRM Database Management
Melissa Macko
Realtor
Flint,MI
Summary
20+yr Experienced, Client Relationship, Referral based Vetren Realtor seeking a Potential Career Change. Looking for a Customer Service Sales position for which I have extensive experience in throughout my Real Estate Career and past job experience. As a solid Team Player with an upbeat, positive attitude and proven skills in establishing rapport with clients, I am very motivated to maintain customer satisfaction and contribute to my company's success. I'm articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships, cultivating partnerships and growing a business. Gifted at working with ALL types of customers. Looking for a New Role where Hard Work and Dedication will be HIGHLY VALUED.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Realtor & Transaction Coordinator
Real Estate For A Cause - Heartfelt Homes Team
Grand Blanc, Michigan
03.2024 - Current
Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Presented purchase offers to sellers for consideration.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
Realtor, Trainer, Recruiter, & Mentor
Brokaw Group
Davison, MI
11.2022 - 03.2024
- Home Sales, Marketing, Recruiting New Agents, Training & Mentoring New Agents, Assisting with New Construction Condo Sales, etc
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Realtor
Moen Group
Grand Blanc, MI
01.2019 - 01.2021
- Real Estate Sales & Marketing on a Team Specializing in Custom Build New Construction Homes
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised and informed prospective clients on current market activities and conditions.
- Negotiated, facilitated, and managed real estate transactions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Education
Classes Completed - Business Management
Mott Community College
05.2011
High school or equivalent - Business Law & Accounting
Millington High School
06.1993
Skills
Customer Service
- Marketing
- Market Analysis
- Cold Calling
- Contract Negotiation
- Customer Relationship Management
- Lead generation
- Event Planning
- Communication skills
- Writing skills
- Public relations
- Sales
- Pricing
- Branding
- Mentoring
- Market research
- CRM software
- Social Media Marketing
- Networking and Prospecting
- Schedule Coordination
Certification
- Real Estate License, 08/01/25
- Driver's License
Assessments
- Outside sales, 09/01/23, Proficient, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
- Sales skills, 10/01/22, Proficient, Influencing and negotiating with customers
- Customer focus & orientation, 10/01/22, Proficient, Responding to customer situations with sensitivity
Affiliations
- Member of the East Central Women's Council of Real Estate attending Networking Events, Continuing Education Courses, & Learning New Sales & Marketing Techniques & Programs from Motivational Speakers, Book Authors, & Successful Real Estate Brokers & Team Leaders from all over the state.
References
PERSONAL : 1.) Georgette Allen - Friend of 10yrs 810-444-6972 etta1966@aol.com
2.) Dawn Visser - Friend of 30yrs 915-667-0662
3.) Kerry Lee - Friend of 40yrs 989-390-8690 archerygirl74@yahoo.com
BUSINESS : 1.) Amanda Deford - Real Estate/Business Partner - 6 months - 810-919-9092
soldbyamandadeford@gmail.com
2.) Bill Vock - Retired Real Estate Broker/Investor - known 5yrs - 810-730-2543
3.) Debbie Getty - Real Estate Client (Seller & Buyer) - 5yrs - 810-656-5769
dgettytopsac@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionHealthcare benefitsCareer advancementCompany CulturePersonal development programsQuote
It is never too late to be what you might have been.
George Eliot
Software
Microsoft Office
Social Media
Communication & Collaboration Tools
Presentation Software
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