Melissa Maddamma

• Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences.
• Maintained accurate records of patient food intake, allergies, and special requests.
• Monitored inventory levels of food supplies and notified supervisor when items needed to be restocked.
• Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment
• Served as a liaison between kitchen staff, nursing staff, and patients to ensure smooth communication regarding dietary requirements.
• Maintained confidentiality of patient information at all times in accordance with HIPAA regulations.
• Trained new staff on food preparation techniques and safety protocols.
• Implemented portion control measures to enhance meal consistency and quality.
• Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
• Monitored food temperatures throughout preparation and serving process.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

• Greeted clients and prepared them for meetings.
• Answered incoming calls, directed calls, and took messages.
• Copied and scanned client documents.
• Bookkeeping in Quickbooks.
• Managed client communications, addressing inquiries and providing updates on financial matters effectively.
• Assisted clients in understanding complex financial products and services, ensuring informed decision-making.

• Had break in job from March 2020-November 2020 due to COVID shutdown.
• Delivered exceptional customer service in fast-paced dining environment.
• Managed order accuracy and ensured timely food delivery to guests.
• Trained new staff on restaurant procedures and best practices.
• Maintained cleanliness and organization of dining area per health standards.
• Resolved customer complaints effectively to ensure satisfaction and loyalty.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

This was a temp position and had set begin and end dates.

• Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
• Maintained accurate records of client interactions using H&R Block software systems.
• Coordinated communication between clients and tax professionals to streamline service delivery.
• Oversaw office supplies inventory, ensuring availability for uninterrupted operations.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.