Melissa Maddox
Tehuacana,TX
Summary
Dedicated Pharmacy Technician with experience at Walmart, excelling in problem-solving and team collaboration. Successfully processed prescription orders while ensuring compliance with safety regulations. Recognized for optimizing workflow and providing exceptional customer service, effectively addressing inquiries and resolving issues to enhance patient satisfaction. Committed to maintaining confidentiality and adhering to HIPAA standards. Previous manager experience, positive customer service and strong work ethics.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Walmart
Mexia
01.2018 - Current
- Processed prescription orders accurately and efficiently.
- Assisted pharmacists in preparing medication and managing inventory.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained compliance with safety regulations and pharmacy policies.
Support Manager
Walmart
Mexia, TX
05.2015 - 11.2016
Delegate tasks in most productive manner to appropriate associates, make schedules for all associates under my care, answer customer service issues, plan for the day on how to optimize work flow and work load and solving issues with any associates or customers.
Over Night Stocker
Walmart
Mexia, Texas
06.2014 - 05.2015
Stock freight from trucks, zone and keep aisle clean, and putting overstock freight up in receiving.
Education
High School Diploma -
Mexia High School
Mexia, TX05.2007
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Able to conform to changes in processes as updates are made for better work flow
- Open minded to new ideas and processes
- Enjoy helping patients
Timeline
Pharmacy Technician
Walmart
01.2018 - Current
Support Manager
Walmart
05.2015 - 11.2016
Over Night Stocker
Walmart
06.2014 - 05.2015
High School Diploma -
Mexia High School