Dynamic professional with extensive experience in operations management and customer service. Known for strong teamwork and problem-solving skills, successfully enhancing efficiency and accuracy across inventory processes. Committed to delivering exceptional results in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Key Manager
Dollar General
Walker, LA
03.2026 - 04.2026
Streamlined inventory management processes to enhance stock accuracy and availability.
Responsible for both store opening and closing shift activities.
Responsible for training new associates
Professional Personal Assistant
Gene and Cherry Owen (B.R. Water Company/Multiple Owned Companies)
Baton Rouge, LA
02.2013 - 11.2025
Managed communications between departments, ensuring information flow and operational clarity; for both household ongoings as well as company affairs. {Hospital Board meetings and Water Company Board meetings. etc.}
Managed Personal Household: daily household tasks and necessities, organized workflow for staffed personnel (Groundskeeper, Houskeepers, Driver, etc.) as well as incoming contractors for improvements/maintenance, grocery list and grocery delivery services as well as cooking/meal prep, scheduled entertainment events as well as relative and friends visitations and accomodations, planned and orchestrated facilitation of vacations and trips through the year each year.
Managed healthcare providers and needs later in job as became necessary in their later life.
Self Employed Housekeeper
Melissa Magnolia
Denham Springs, LA
10.2011 - 02.2013
Managed daily cleaning operations, ensuring high standards of hygiene and presentation in all areas.
Developed and implemented streamlined cleaning schedules to enhance productivity and efficiency, as well as convenience for clients schedules.
Utilized eco-friendly cleaning products to promote sustainability and improve indoor air quality.
Provided exceptional customer service, responding quickly to guest requests and concerns regarding room cleanliness.
Adhered to professional house cleaning checklist.
Demonstrated flexibility in adjusting work schedule according to fluctuating client needs.
Office Manger
Commercial Flooring
Baton Rouge, LA
08.2009 - 03.2011
Streamlined office operations by implementing efficient scheduling and workflow processes.
Handled scheduling and oversaw management of installation crews
Managed inventory control using advanced software systems to optimize supply chain efficiency.
Led team meetings to enhance communication and coordination among staffed installers and management.
Developed training programs for new employees, improving onboarding experience and retention rates.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Live Oak Elementary School Secretary
Livingston Parish School System
Watson, LA
08.2003 - 06.2009
Managed daily office operations, ensuring efficient communication between staff, parents, and students.
Coordinated scheduling for meetings and events to optimize administrative workflow.
Maintained accurate student records using district-specific database systems.
Assisted in the development of school-wide policies and procedures for improved operational efficiency.
Supervised front office staff, fostering a collaborative team environment focused on student support.
Collaborated with faculty to streamline communication processes regarding student needs and resources.
Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
Photo Dept Manager
Walgreens
Watson,LA
04.2001 - 09.2003
Supervised daily operations to ensure compliance with company policies and procedures.
Trained and mentored staff to enhance team performance and customer service standards.
Analyzed inventory management systems to optimize stock levels and reduce waste.
Collaborated with cross-functional teams to implement promotional strategies and improve sales.
Developed schedules for staff, ensuring optimal coverage during peak hours.
Conducted performance evaluations, providing constructive feedback to improve employee skills and engagement.
Led initiatives to streamline workflows, enhancing operational efficiency across the department.
Elementary Substitute Teacher
Livingston Parish School System
Watson, LA
09.1999 - 08.2003
Delivered instructional support to diverse classrooms, ensuring continuity in learning experiences.
Adapted lesson plans to meet varying student needs and learning styles effectively.
Collaborated with teachers to reinforce classroom management strategies and maintain a positive environment.
Engaged students through interactive activities, fostering enthusiasm for learning and participation.
Provided individualized attention to students, enhancing their academic performance and confidence levels.
(LPPA) Louisiana State Property Assistance
State of Louisiana LPPA
Baton Rouge, LA
01.1998 - 09.1999
Responsible for Maintaining Inventory on State Computers and Technology, Maintenance and Replacement, as well as Secure Storage and Disposal
Led initiatives to streamline property inventory processes, enhancing efficiency and accuracy.
Coordinated audits of state property assets, ensuring adherence to regulatory requirements.
Analyzed data related to asset utilization, identifying opportunities for cost savings and improved resource allocation.
Implemented best practices in property disposal processes, increasing transparency and accountability.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Live Oak High School
Watson, LA
08-1997
Skills
Operations management
Customer service
Inventory management
Store organization
Willingness to learn
Teamwork and collaboration
Multitasking and prioritizing
Problem-solving
Time management
Attention to detail
Timeline
Key Manager
Dollar General
03.2026 - 04.2026
Professional Personal Assistant
Gene and Cherry Owen (B.R. Water Company/Multiple Owned Companies)