Melissa Mallory
Summary
Honest Inspector with a strong focus on customer engagement and trust-building. Delivered comprehensive assessments through detailed documentation, identifying multiple related issues for resolution. Committed to fostering positive client relationships while providing candid, expert insights.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Inspector/Owner/Operator
Mj Home Services & Flood Restoration
Baltimore
06.2014 - 06.2024
- Thorough inspections of residential properties for water damage, waterproofing, mold removal and much more
- Evaluated structural integrity and safety of homes during restoration projects.
- Collaborated with restoration teams to develop effective remediation plans.
- Documented findings and prepared detailed reports for clients and management.
- Conducted moisture reading tests using Xactimate software to assess property conditions.
- Advised clients on preventative measures to mitigate future water issues.
- Utilized specialized tools to assess moisture levels in materials and surfaces.
• take photos and follow ups with homeowners to gain trust and Lock in the job
Education
CECT
Test College
Baltimore, MD 06.2003 - 06.2006
Skills
- Property inspection
- Moisture testing
- Leak detection
- Structural evaluation
- Water damage restoration
- Mold remediation
- Remediation planning
- Sump pump installation
- Waterproofing expertise
- Basement waterproofing
- Concrete sealing
- Joint sealing
- Crack injection
- Drainage systems
- Structural repairs
- Foundation repair
- Epoxy coatings
- Regulatory compliance
- Indoor air quality assessment
- Customer relationship management
- Trust building
- Indoor air quality assessment
References
References available upon request.
Timeline
Inspector/Owner/Operator
Mj Home Services & Flood Restoration
06.2014 - 06.2024
CECT
Test College
06.2003 - 06.2006