Melissa Maravi

Cleanmenow Dry Cleaners

01.2023 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Used POS system to enter orders, process payments and issue receipts.

Summary