Melissa Martin
Long Beach,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crisis Stabilization Care Staff
Lighthouse Treatment Center
06.2021 - Current
- Staff member of a mental health inpatient treatment program; a crisis short term residential srp (DSS/DHCS).
- Monitor individual clients and promptly report any concerning behavior or incidents to proper staff and authorities.
- Conducts thorough searches of personal belongings, and perform 20-minute rounds promptly.
- Establish effective boundaries for clients and employing de-escalation techniques when needed.
- Provides escort for patients needing to leave the facility for medical, court, or other purposes.
- Intensively document interactions with clients, rounds, group sessions, and situations of concern.
- Provide medical observations and counting medications, ensuring client is taking medications properly as instructed by medical directions and as scheduled.
- Coordinate extensively with nurses and Psychiatrists, therapists, case managers, and counselors.
- Communicates care plan with all family, referral sources, and caseworkers.
- Work on-call for clients needing crisis support.
Business Consultant
UCI, Inc.
10.2019 - 05.2020
- Streamlined operational processes with the integration of innovative technologies, reducing overall costs.
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
- Call center based of production of call volume and appointment setting for client advisors throughout throughout the United States working with merchant services.
Education
Bachelor of Social Work - Social Work
University of Arkansas At Little Rock
Little Rock, ARSubstance Use Disorder Counseling
Health Staff Training Institue
1970 Old Tustin Ave. Ste. C Santa Ana, CA 9270505.2024
Skills
- MS Office
- Teamwork and Collaboration
- Customer Relations
- Data Management
- Active Listening
- Recordkeeping
- Google Drive
- Organization and Time Management
- Interpersonal Communication
- Clerical Support
- Friendly, Positive Attitude
Certification
- SUD Counselor, CADTP - 2021-present
Timeline
Crisis Stabilization Care Staff
Lighthouse Treatment Center
06.2021 - Current
Business Consultant
UCI, Inc.
10.2019 - 05.2020
Bachelor of Social Work - Social Work
University of Arkansas At Little Rock
Substance Use Disorder Counseling
Health Staff Training Institue
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