Melissa Martin
Huntington
Summary
Compassionate and attentive CNA with experience in monitoring vital signs, ensuring HIPAA compliance, and providing personalized care. Proven ability to address patient needs promptly while fostering emotional support, enhancing overall patient satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Genesis HealthCare Heritage Center
Huntington WV
12.2025 - Current
- Assisted patients with daily living activities promoting independence and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records system.
- Provided emotional support and companionship to enhance patient well-being.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Resident Care Assistant
Paramount Senior Living
Ona WV
05.2023 - 03.2025
- Provided compassionate care to residents, assisting with daily living activities and personal hygiene.
- Monitored resident health and reported changes to nursing staff for timely interventions.
- Implemented safety procedures to reduce risks and promote a secure environment for residents.
- Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
- Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
Health Service Worker
Mildred Mitchell Bateman Hospital
Huntington WV
02.2010 - 06.2023
- Monitored patient progress and reported changes to healthcare professionals for timely interventions.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
- Facilitated communication between patients and medical staff, enhancing information flow and satisfaction.
- Conducted thorough assessments of patient conditions, utilizing critical thinking skills to identify potential issues or complications.
- Maintained a clean and sterile environment, adhering to infection control measures to protect both patients and staff members.
Dispatcher/Receptionist
Life Ambulance
Huntington WV
03.2008 - 10.2009
- Monitored and prioritized incoming calls, assessing urgency to optimize resource allocation.
- Coordinated emergency response efforts, ensuring timely dispatch of ambulances to critical incidents.
- Collaborated with field personnel to provide real-time updates and support during emergency situations.
- Maintained accurate records of all dispatched units and incident reports for operational analysis.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL12-2021
High School Diploma -
Huntington High School
Huntington WV06-2002
Skills
- Time management
- Patient care
- ADLs assistance
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Clinical documentation
- CPR training
Certification
- CNA - Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Genesis HealthCare Heritage Center
12.2025 - Current
Resident Care Assistant
Paramount Senior Living
05.2023 - 03.2025
Health Service Worker
Mildred Mitchell Bateman Hospital
02.2010 - 06.2023
Dispatcher/Receptionist
Life Ambulance
03.2008 - 10.2009
Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Huntington High School