Melissa Martinez
Lilburn,GA
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
Whole Foods Market Inc
Brookhaven, GA
05.2024 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
Team Leader
AMC Theatres
Lawrenceville, GA
03.2023 - 05.2024
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Kept accurate records of ticket sales and concession stand purchases using POS systems.
- Processed refunds or exchanges for dissatisfied customers who had purchased tickets or concessions.
- Managed employees working in the box office area or concession stand areas during busy periods.
Sales Associate
Journeys Shoes
Lawrenceville, GA
10.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
Education
High School Diploma -
Parkview High School
Lilburn, GA05-2024
Some College (No Degree) -
Georgia Gwinnett College
Lawrenceville, GASkills
- Customer service excellence
- Cash Handling
- Point-of-sale system operation
- Team Supervision
- Strong Work Ethic
- Food safety knowledge
- Problem-Solving
- Multitasking Abilities
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Whole Foods Market Inc
05.2024 - 10.2024
Team Leader
AMC Theatres
03.2023 - 05.2024
Sales Associate
Journeys Shoes
10.2022 - 03.2023
High School Diploma -
Parkview High School
Some College (No Degree) -
Georgia Gwinnett College
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