Melissa Massey
Boise,ID
Summary
Results-driven retail merchandiser skilled in inventory audits and product display organization. Committed to maintaining compliance with brand standards and enhancing customer engagement through effective merchandising strategies.
Overview
11
11
years of professional experience
Work History
Retail Merchandiser
Premium Retail Services Inc
Boise, Idaho
07.2021 - Current
- Executed promotional setups in line with brand guidelines to maximize customer engagement.
- Organized product displays in alignment with corporate visual standards.
- Trained new staff on merchandising standards and effective display techniques.
- Conducted regular inventory audits to enhance stock accuracy and improve product presentation.
- Placed prices and descriptive signage to enhance displays and promote items.
- Conducted regular store visits to ensure compliance with merchandising standards.
- Built strong relationships with store staff and management to facilitate effective merchandising operations.
Customer Service Representative
Stinker Stores
Boise, Idaho
11.2017 - 04.2020
- Processed cash transactions during all shifts to ensure accurate register balances.
- Verified age eligibility for alcohol and tobacco purchases to uphold regulatory compliance.
- Trained new employees on register operations, customer service, and store maintenance using checklists.
- Organized merchandise displays to enhance store appearance and promote cleanliness.
- Adhered to safety protocols while managing gas spills and accidents efficiently.
- Conducted regular audits and ordered tobacco products to maintain stock levels.
Assistant Manager
Big Smoke
Boise, Idaho
05.2015 - 11.2017
- Supervised daily operations, optimizing shift scheduling and task assignments for team efficiency.
- Monitored inventory levels and ordered supplies, ensuring consistent stock availability.
- Facilitated communication between team members and management, enhancing collaboration and workflow.
- Maintained accurate sales transaction records using point-of-sale systems.
Education
Some College (No Degree) - Social Sciences
Boise State University
Boise, IDSkills
- Visual merchandising
- Product displays
- Merchandising strategies
- Inventory management
- Client relationship management
- Attention to detail
- Team collaboration
- Time management
- Relationship building
Timeline
Retail Merchandiser
Premium Retail Services Inc
07.2021 - Current
Customer Service Representative
Stinker Stores
11.2017 - 04.2020
Assistant Manager
Big Smoke
05.2015 - 11.2017
Some College (No Degree) - Social Sciences
Boise State University