Melissa McCrary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Florida State College at Jacksonville, Bachelor of Science, April 2016, Florida State College at Jacksonville, Associate in Arts Degree, May 2012, Master Life Coach Certification, May 2019, Child Welfare Certification, December 2017

• Baptist Health, 08/02/21, Present, Cash Applications Specialist, Responsible for obtaining maximum reimbursement through established billing and collection policies and procedures and directly responsible and accountable for collecting accounts in a timely manner., Researching patient balances for accuracy, Fax, scan, and mail attorney correspondences, Extensive use of Synergy/Cerner/Wilma Programs, BD to HH reports, Other functions as needed
• Northwest Behavioral Health, 02/14/2022, 9/30/2022, Case Manager, Responsible for managing an assigned caseload of clients having long term mental illness and assessing client’s needs., Developing, implementing, and reviewing services plans, Planning for crisis and helping clients develop coping mechanisms
• Aerotek (Baptist Health) Patient Financial Services, 01/27/2021, 07/30/2021, Cash Applications Specialist, Responsible for obtaining maximum reimbursement through established billing and collection policies and procedures and directly responsible and accountable for collecting accounts in a timely manner, Extensive use of Synergy/Cerner/Wilma Programs, Other functions as needed
• Jewish Families Community Services, 03/23/2020, 01/13/2021, Dependency Case Manager Supervisor, Oversees a staff of five employees, Conduct Child safety assessments, Monitor case plan tasks compliance and progress and evaluating reports from multiple service providers, Attend all court proceedings.
• Jewish Families Community Services, 03/04/2019, 03/20/2020, Dependency Case Manager, Construct case plan for families to improve their protective capacities, Maintain a caseload of 20 t0 25 children in foster care and protective services, Observe and conduct home visits, provide crisis intervention, and conflict resolution., Prepare court documents, and attend court proceedings.
• Department of Children & Families, 10/25/2016, 02/22/2019, Child Protective Investigator, Investigate alleged abuse and neglect with children in the community., Collecting information and performing a Family Functioning Assessment through six domains: maltreatment, circumstances surrounding maltreatment, child functioning, adult functioning, general parenting, and parental discipline., Develop safety plans when present danger exists or when an impending danger threat is concluded

Available Upon Request

• Master Life Certification May 2012
• Child Welfare Certification 2017