Summary
Work History
Education
Skills
Languages
Timeline
Receptionist

Melissa Abreu

Newark,DE

Summary

Dynamic Receptionist with proven organization and communication skills honed at JCPenney. Excelled in client relations and efficient data inputting, enhancing customer satisfaction and streamlining office operations. Demonstrated a service-oriented mindset, ensuring a welcoming environment and maintaining meticulous records. Achieved a significant improvement in appointment scheduling efficiency.


Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in Hair dressing role.

Work History

Receptionist

JCPenney
10.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

Cosmetology

Paul Mitchell The School
Bear, DE
03-2025

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments
  • Data inputting
  • Multi-line telephone operation
  • Service-oriented mindset

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

JCPenney
10.2024 - Current

Cosmetology

Paul Mitchell The School
Melissa Abreu