Melissa Meadows
Akron,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Medical Office Associate
Summa Health Medical Group
08.2022 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and maintaining accurate medical records.
- Promoted patient well-being by addressing inquiries regarding appointment scheduling, medications, and test results in a timely manner.
Office Assistant II
DHHR
11.2019 - 08.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Patient Support Specialist
Minnie Hamilton
08.2017 - 11.2019
- Enhanced patient satisfaction by providing exceptional support and addressing concerns promptly.
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
- Maintained accurate patient records, ensuring data confidentiality and HIPAA compliance.
Education
No Degree - Business
Glenville State College
Glenville, WV06.2022
Diploma - Business
Hammel College
Akron, OH06.1991
High School Diploma -
Ellet High School
Akron, OH06.1990
Skills
- Customer Service
- Appointment Management
- Adaptability
Timeline
Medical Office Associate
Summa Health Medical Group
08.2022 - Current
Office Assistant II
DHHR
11.2019 - 08.2022
Patient Support Specialist
Minnie Hamilton
08.2017 - 11.2019
No Degree - Business
Glenville State College
Diploma - Business
Hammel College
High School Diploma -
Ellet High School
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