Overview
Work History
Education
Skills
Clinical Trials
Languages
Certification
Timeline
Generic

Melissa Medal

Miami,FL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Education
02.2025 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Manage 15-30 students
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Clinical Research Coordinator

Clintex Research Group
03.2024 - 11.2024
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Screened and consented patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Gathered, processed, and shipped lab specimens.
  • Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
  • Assessed patients' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
  • Prepared and maintained regulatory documents for clinical trial submissions.
  • Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.


Orthopedic Surgical Coordinator

Orthopedic Specialists of South Miami
03.2022 - 03.2024
  • Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
  • Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
  • Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.

Medical Assistant

Orthopedic Specialists of South Miami
03.2021 - 03.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Collector

University of Miami
02.2018 - 07.2019
  • Processed insurance denials promptly, resulting in faster resolution and payment.
  • Enhanced revenue recovery by efficiently managing a high volume of medical claims.
  • Negotiated payment plans with patients, ensuring timely payments while minimizing financial burdens.
  • Collaborated with healthcare providers to obtain necessary documentation for successful claim submission.

Optometrist Assistant

Eye Care Center
05.2017 - 02.2018
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
  • Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.

Education

Bachelor of Arts - Medical Anthropology

University of Miami
Coral Gables, FL
05-2022

Skills

  • Relationship building and management
  • Electronic data capture
  • Problem-solving
  • Documentation management
  • Time management
  • Data analysis
  • Teamwork and collaboration
  • Phlebotomy
  • Medication dispensing
  • Medical terminology

Clinical Trials

1. Sanofil, Asthma, 2024

2. IBSA, Erectile Dysfunction, 2024

3. Click Therapeutics; Schizophrenia, 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • CPR/AED Certification
  • Good Clinical Practice (GCP) Certification - CITI

Timeline

Substitute Teacher

Kelly Education
02.2025 - Current

Clinical Research Coordinator

Clintex Research Group
03.2024 - 11.2024

Orthopedic Surgical Coordinator

Orthopedic Specialists of South Miami
03.2022 - 03.2024

Medical Assistant

Orthopedic Specialists of South Miami
03.2021 - 03.2024

Medical Collector

University of Miami
02.2018 - 07.2019

Optometrist Assistant

Eye Care Center
05.2017 - 02.2018

Bachelor of Arts - Medical Anthropology

University of Miami

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Melissa Medal