Melissa Medina
San Diego,California
Summary
Motivated host with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
SERVER, CASHIER, FOOD RUNNER
Tutto Fresco
11.2020 - 08.2023
- Greeted and informed customers of products, fostering positive store experiences.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Checked in with guests throughout meal service, replenishing drinks, and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
- Greeted and accommodated guests, building positive experiences from first interaction.
- Created and maintained optimal communication chain, reducing guest dissatisfaction.
Social Media Manager
Kaje Boutique
01.2020 - 12.2021
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
Education
Bachelor of Arts - Communication Studies
San Diego State University
San Diego, CA05.2026
Skills
- Guest Inquiries
- Time Management
- Customer Service Excellence
- POS Systems
- Operational Efficiency and Safety
- To-Go Order Preparation
- Ordering Procedures
Languages
Spanish
Native or Bilingual
Timeline
SERVER, CASHIER, FOOD RUNNER
Tutto Fresco
11.2020 - 08.2023
Social Media Manager
Kaje Boutique
01.2020 - 12.2021
Bachelor of Arts - Communication Studies
San Diego State University
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