Melissa Melendez
White Plains,NY
Summary
Bilingual (English/Spanish) administrative and customer service professional with experience in retail, nonprofit community outreach, and church administration. Strong background in cash handling, financial recordkeeping, event coordination, translation, youth leadership, and office management. Highly organized, detail-oriented, and able to multitask effectively in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Secretary
Alcance Latino, Inc
White Plains
12.2022 - Current
- Provided bilingual customer service and support to community members in both English and Spanish.
- Translated written documents and provided verbal interpretation during meetings, workshops, and community events.
- Assisted in planning, organizing, and coordinating community events, workshops, and outreach initiatives.
- Supported event logistics including registration, communication, setup, and follow-up.
- Served as a Girl Scout Leader, mentoring youth, planning educational activities, and fostering leadership, teamwork, and community involvement.
- Collaborated with team members and community partners to promote programs and increase community engagement.
Secretary
St. Bernard Church
White Plains
03.2017 - Current
- Provided professional and welcoming customer service to parishioners and visitors in person and by phone.
- Counted and recorded weekly collections and other parish funds with accuracy and confidentiality.
- Maintained organized filing systems for parish records, sacramental documents, and administrative paperwork.
- Managed multiple tasks simultaneously in a fast-paced office environment, ensuring deadlines were met.
- Assisted with general office duties including data entry, correspondence, scheduling, and document preparation.
- Maintained discretion when handling sensitive and confidential information.
Cashier
Seven Eleven
White Plains
03.2018 - 11.2019
- Operated cash register and processed cash, credit, and debit transactions accurately and efficiently.
- Provided friendly and professional customer service in a fast-paced retail environment.
- Stocked shelves and coolers, ensuring merchandise was properly displayed and rotated.
- Monitored inventory levels and assisted with inventory counts and restocking.
- Maintained store cleanliness, including sweeping, mopping, organizing shelves, and keeping checkout areas tidy.
- Assisted customers with product inquiries and resolved issues in a courteous manner.
- Followed company procedures for cash handling, safety, and loss prevention.
Education
Bachelor of Science - Business Administration
Mercy College
Dobbs Ferry, NY05.2025
GED - Business Administration
Westchester Community College
Valhalla, NY05.2021
High School Diploma -
White Plains High School
White Plains06.2017
Skills
- Bilingual Communication (English & Spanish)
- Customer Service & Community Relations
- Cash Handling & Financial Recordkeeping
- Money Counting & Reconciliation
- Translation & Interpretation
- Event Planning & Coordination
- Office Administration & Clerical Support
- Filing & Records Management
- Data Entry & Documentation
- Inventory Control
- Multitasking & Time Management
- Leadership & Youth Development
- Team Collaboration
- Problem-Solving
- Attention to Detail
- Confidentiality & Ethical Handling of Information
Certification
Winner of the Service Appreciation Award
SENATOR SHELLEY B. MAYER
Certificate of Recognition
Timeline
Secretary
Alcance Latino, Inc
12.2022 - Current
Cashier
Seven Eleven
03.2018 - 11.2019
Secretary
St. Bernard Church
03.2017 - Current
Bachelor of Science - Business Administration
Mercy College
GED - Business Administration
Westchester Community College
High School Diploma -
White Plains High School