Melissa Mendoza
Anaheim,CA
Summary
Detail-oriented professional with extensive experience supporting over 35 facilities in hospitality and medical sectors. Expertise in recruitment, onboarding, compliance, and employee relations. Enhanced filing systems for 800+ employee records, ensuring regulatory compliance and operational efficiency. Proficient in managing payroll, benefits, and training to drive organizational effectiveness.
Overview
9
9
years of professional experience
Work History
Field Support Specialist
Maxim Healthcare
Orange, California
01.2025 - Current
- Responsible for Billing/Payroll processes for Homecare
- Served as primary contact for operations and field support issues, facilitating effective communication.
- Secured 485's, Supplemental Orders, VSOC's and Face to Face orders for Homecare
- Delivered consistent support across all stages of recruitment life cycle.
Staffing Specialist
Media Nation Outdoor
Lake Forest, California
11.2023 - 05.2025
- Conducted phone and video interviews, streamlining onboarding process
- Proactively recruited for short-term assignments by interviewing applicants and implementing creative recruitment tactics, enhancing candidate pool
- Followed up with candidates to confirm assigned shifts, minimizing no-show rates
Human Resources Specialist
Cherry Aerospace
Santa Ana
11.2024 - 01.2025
- Administered benefits programs and communicated options effectively to employees.
- Conducted training sessions on company policies and procedures for staff members.
- Provided essential support to address individual HR needs of employees.
Human Resources Generalist
Covenant Care
Aliso Viejo, California
12.2023 - 11.2024
- Conducted onboarding and new employee orientations, improving new hire retention rates
- Developed and implemented HR and payroll admin processes for over 35 facilities, streamlining operations and ensuring accuracy
- Managed compliance hotline, conducted investigations, provided employee relations counseling, and led exit interviews to address employee concerns
- Managed Compliance Hotline, conducted investigations, provided employee relations counseling, and led exit interviews
Human Resources Coordinator
Montage
Laguna Beach, California
08.2017 - 08.2019
- Coordinated onboarding for newly hired employees, distributing paperwork and ensuring compliance with policies
- Managed benefits enrollment by answering questions and assisting employees with login details, improving benefits utilization
- Responded to employee inquiries regarding health benefits and 401k options, enhancing clarity and support
- Oversaw exit interviews and offboarding process for resigned and terminated employees, capturing feedback for improvement
- Streamlined filing systems for 800+ confidential employee records, enhancing accessibility and efficiency
Education
High School Diploma -
Orange Coast College
Costa Mesa, CA06-2011
Skills
- Recruitment strategies
- Employee onboarding
- HR compliance
- Payroll processing
- Billing administration
- Customer relationship management
Languages
Spanish
Professional
Timeline
Field Support Specialist
Maxim Healthcare
01.2025 - Current
Human Resources Specialist
Cherry Aerospace
11.2024 - 01.2025
Human Resources Generalist
Covenant Care
12.2023 - 11.2024
Staffing Specialist
Media Nation Outdoor
11.2023 - 05.2025
Human Resources Coordinator
Montage
08.2017 - 08.2019
High School Diploma -
Orange Coast College